Classic Collision Matthews Township
In operation 16 years, 5 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Matthews, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Honda, Acura, Ford, Mercedes Benz and GM; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best experience
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pleasure having you service our care I would have appreciated a return call after you check out the concerns I had so that I knew they were actually assessed. Aside from that the car looks like it did before the accident.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The repair work looks great, however it took nearly 5 weeks to complete. The first estimate for completion was May 9th. I continued to get what felt like “guesses” as to when my vehicle would be ready. Most of the updates were “tomorrow”. I would actually like to be told a realistic date that is further into the future, than a date that is clearly unachieveable over and over again.
My Experience - 5.0/5.0 -
Service and results were excellent. Great communication all the way through the process. Drake, the GM was the best.
Likely to Recommend - 5.0/5.0 -
I’m taking another vehicle for quote soon
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The GM, Drake was excellent as was the “up front” greater, Tim
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Very happy with the service & car. Did a wonderful job, inside the car & the repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were very professional. Kept me in the know. Answered my questions making sure I understood and was satisfied. I believe they truly enjoy their work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were all terrific! Everyone did their job expeditiously and thoroughly. They are happy and energetic.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Customer Support and Service.
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Pleasant service. Hard to plan with the finish date. Kept getting delayed. Some electronic lights keep coming on. May have to switch out. Paint job on the rear hatch saw some irregularities I’ll just live with. Everyone was nice though.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went good got my truck back on time and very clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job and cleaned the inside the car very well.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely, yes
Repair Quality - 5.0/5.0 -
Christy did a wonderful job . They got the car all fixed
Customer Service - 5.0/5.0 -
They also took care of the the car isssues which was not related to the accident . Very approachable and knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication and expectations were above and beyond. Everyone was so helpful and insightful. They have a new customer for life.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Cristi was amazing to deal with! Would totally use them again. Super friendly and kept us updated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Loved dealing with Cristi
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I had a great experience. Would definitely recommend.
Repair Quality - 5.0/5.0 -
Very friendly, responsive, detail oriented team!
Customer Service - 5.0/5.0 -
Super friendly and professional