Classic Collision Matthews Township
In operation 16 years, 5 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Matthews, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Honda, Acura, Ford, Mercedes Benz and GM; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
I will recommend to a friend or colleague.
Repair Quality - 5.0/5.0 -
Everything went well and at a fair price.
Customer Service - 5.0/5.0 -
Always polite and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did a great job on our Honda Pilot! You did exactly what you said you would do and the job was completed when you promised it would be . I would highly recommend you to people!! Thank you for all your hard work!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
I thought the repair would take a few days only to find out it was for a whole week. That was very disappointing.
Customer Service - 3.5/5.0 -
Not there fault. Tech quit during my job.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have given recommendations
Repair Quality - 5.0/5.0 -
I hope I never have the need for collision repair again, but CLASSIC COLLISION will be at the top of the list!! They informed me about what was going on, answered my questions and did beautiful repair on my car.
Customer Service - 5.0/5.0 -
Very friendly and informative.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything was great!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I am holding out on being satisfied as my car was not completely repaired. Once the issue is resolved I could change my answer but right now I am a bit frustrated with the mistake.
Likely to Recommend - 2.5/5.0 -
depends on how my issue is resolved
Repair Quality - 1.5/5.0 -
The work done was good however the work was not completed. I am still waiting to hear a resolution and am frustrated that my car was not completely repaired when in the shop.
Customer Service - 2.5/5.0 -
it was good up until the issue with the car not being repaired completely. Depending on the resolution I could adjust this score
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very appreciative of the service, professionalism, and patience with me that I experienced.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Vehicle took twice as long as promised but the work was good!!
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I would have given them a 10, if my 4 day estimate didn’t drag out to 10 days. The work they did on my vehicle looks very good.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have recommended to my sister!
Repair Quality - 5.0/5.0 -
Awesome Job!
Customer Service - 5.0/5.0 -
Super nice!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Classic Collision did an excellent job repairing our Honda! If your car needs fixed, I highly recommend Classic Collision!
Customer Service - 5.0/5.0 -
Classic Collision’s previous phone manager (Stacy) was so helpful and and easy to talk to. She’ll be missed! The new phone mngr. is very kind and nice as well. My car is done and thanks for being there!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend Classic Collision. This was my 2nd time using their service and should the need arise in the future, I will turn to them again.
Repair Quality - 5.0/5.0 -
I am pleased with the customer service and the body work!
Customer Service - 5.0/5.0 -
I was kept well informed of the status of the work and was treated with great respect.