Classic Collision Meyerland North

Likely to Recommend - 2.0/5.0

Repair Quality - 2.5/5.0 -

I was not able to get hold of anybody for days and I was worried

Customer Service - 3.5/5.0

Returned Clean

Likely to Recommend - 3.0/5.0 -

I have had good experience with Meyerland collision in the past. I have had three vehicles repaired there (2 recently). I am hoping that new ownership has not changed level of service and repair quality. If not, I would recommend this shop as it has typically provided good value.

Repair Quality - 3.0/5.0 -

Promised touch ups were not completed, red marks on refinished rocker panel will need to be removed.

Customer Service - 3.5/5.0 -

Status communication could have been better. Went to shop to check status after 1.5 weeks ( for 3 day job). Parts were delayed, which is understandable, but a quick courtesy call to inform would have been useful.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing customer service as well as work is amazing and left vehicle like new

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thanks Mr Arcedo you were the best. My vehicle looks amazing almost like brand new. You even helped cover up the scratch at my request not covered by insurance. The rest from the accident covered by insurance looks great. You all did a fantastic job communicating by text and calling me when the car was ready. Amazing customer service

My Experience - 5.0/5.0 -

Thrilled with how organized and professional employees were. I was pleasantly surprised that my car was cleaned and detailed when I picked up my car. Very impressed with service!!

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0 -

Misinformed info to get business

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Very nice team to work with.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Good kob

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great place for body work… Send me a text every day with updates.

Customer Service - 5.0/5.0 -

Thanks to everyone.. very accommodating..

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work I was really surprised at the great attitudes of the individuals I spoke with. I hope the young at lady at the desk was able to enjoy her birthday

Customer Service - 5.0/5.0 -

I requested someone to explain repairs. I was provided details of all the work that was done on the car

Likely to Recommend - 3.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 1.5/5.0 -

Communication was terrible!

Returned Clean

Likely to Recommend - 5.0/5.0 -

I have done business with them before and was very satisfied.

Repair Quality - 5.0/5.0 -

The actual repair of my car looks perfect.

Customer Service - 3.0/5.0 -

During my car repair there were some hiccups. There were huge communication problems. Their phone lines were down for awhile. So the only way to communicate was to go to the shop. The amount of time for repair was longer than I was told. But in their defense some of the timing problems were with insurance.

Returned Clean

Likely to Recommend - 5.0/5.0 -

Excellent service and friendly staff

Repair Quality - 5.0/5.0 -

We got stranded in South West Houston a week or so ago. The car got towed to Classic Collision for repairs. Although they no longer do mechanical repairs, the manager Chris was very personable and offer to have the mechanic do the repairs for us. We are fully satisfied with the repair, timing and costs. He even gave us an at cost replacement parts to save us some money. I'm very satisfied and would recommend Classic Collision to any one needing body works done.

Customer Service - 5.0/5.0 -

Very satisfied. Very kind and personable.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The team has great customer service. From the moment I dropped off my car, they walked me through what will be fixed, my questions got answered. I was being updated through text if there was a delay, what date the car should be done, and it was ready to be picked up. And to top it off the Meyerland collision was closed to my job, made things much easier. Thank you Chloe for making those calls to get pick up for my rental. Definitely will recommend to friends and family. Thank you again.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone was so great. I know I annoyed the lady up front but she stayed cool and understood my anxieties. Great group of folks.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great staff. Very understanding and courteous

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

The repairs were made well, but communications and close out were poor.

Customer Service - 4.0/5.0

Returned Clean