Classic Collision Mount Moriah
In operation 43 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Memphis, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 1.0/5.0 -
self-explanatory
Repair Quality - 1.5/5.0 -
The car was not ready when it was supposed to be. I was sent a text message pushing it off a day but nothing that said it would take longer than that. Inconvenient to ask a friend to take me there and be unable to pick up. It was not clean even the next day. It was also causing some errors with the system they "recalibrated". It is presently unmoveable in the driveway. So who knows what wires were crossed when they then tried to fix the erroneous recalibration. I am not sure why all this has happened. Externally, it looks fine. Will have to take to mechanic to get to the bottom of this as had already returned once to say something was off and have no faith in the accountability of the workers nor that they would know how to fix it. I was basically told it must have somehow preexisted whereas I had NEVER had such problems before.
Customer Service - 1.0/5.0 -
see comments before. No taking care of the problem, being deflected, and it being late. No successful resolution- shoved back on me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The repairs were done. The staff was very good. How ever I think the car should have been returned in the cleanliness it was in.the drivers aide floor and mats needed cleaning and attention.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done
My Experience - 5.0/5.0 -
The work done on my vehicle was a very nice job. I’ll definitely recommend Classic Collision to my family & friends. Thank you for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys are great. I enjoyed my experience. Thank you so much.
Customer Service - 5.0/5.0 -
Great job! Everyone there was great! Will recommend!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Great job done. almost made like brand new.
Customer Service - 5.0/5.0 -
The people were really great and helpful.
My Experience - 5.0/5.0 -
From walking in the front door to picking up my car, everything was perfect. Couldn’t ask for better service. Will certainly recommend your firm to my friends..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience from Day 1. Customer service and communication are top notch! Thank you Haylee and Lori for all your help!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best customer service out there! My repair was very minor, but that did not diminish the communication and service I received. Recommend 100%
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was treated with respect and, a friendly way, compassion This could be held as a model of how a business should interact with its customers
My Experience - 5.0/5.0 -
The work was great. The communication as the work was being done was even better
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Body work looks pretty dang good
Customer Service - 5.0/5.0 -
Communication was everything
Returned Clean
My Experience - 5.0/5.0 -
Every question I had before the work was started, after the car arrived at the shop, and after a late question about an area on the car during the repairs, I got a cordial answer making sure I understood. I was truly satisfied.