Classic Collision Mount Moriah

4.7 (158reviews)
96%
2580 Mount Moriah Rd,  Memphis,  TN  38115

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Memphis, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans

Reviews (158)

Likely to Recommend

Repair Quality

Everything about the process was great! Nice interactions with everyone throughout the process. I hope I’ll never need work on my vehicle again but if I do, I’d definitely bring my business back to them.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My window can’t roll down because the visor was put on incorrectly. I have to push the visor if in want the window to roll up completely

Customer Service

Kept me updated

Returned Clean

My Experience

The door looks immaculate. From the drop off to pick stress free. The only is that I had an issue with was sending out the text messages a week before stating the car would be ready I could pick it up and it wasn’t ready. I got a text daily. As a recommendation I would have called the customer and offered a price on the other issues the car needed. And made mote money. But I will bring it back later. Do ypu all offer any specials or deals

My Experience

Fast turn around & their app kept me informed throughout the repair . Highly recommend Classic Collision!

Likely to Recommend

Repair Quality

Customer Service

Totally satisfied with communication, turn around time & friendliness of staff .

Returned Clean

Likely to Recommend

Repair Quality

They did the repair well and was easy to get in contact with. They delayed a lot of dates, and are very slow. The car is repaired to satisfaction. I just wish they were more professional and honest

Customer Service

My Experience

Likely to Recommend

Very unlikely to recommend a place were the job is incomplete and do not check for small details that can have a big impact.

Repair Quality

The job was incomplete. The rear driver side had a decal that they said it would be coming in soon. They never called me again. They also left my rear license plate lights unplugged. I can get pulled over for this.

Customer Service

I called several times to ask about the incomplete job, the say they would call me back and they never did.

Returned Clean

Likely to Recommend

I would recommend anyone here. They do great work and the service was amazing.

Repair Quality

They did a wonderful job on my car. It’s like new!

Customer Service

Excellent service! The people here were so helpful and kind.

Returned Clean

Likely to Recommend

I would definitely recommend Classic Collision for car repairs. I would definitely use again if needed to.

Repair Quality

Quality work.

Customer Service

Outstanding customer service. Very courteous.

Returned Clean

Likely to Recommend

Repair Quality

They did a wonderful job on my car repair.

Customer Service

Returned Clean

My Experience

It took longer than expected but the results are good

My Experience

They did a very good job on my car.

Likely to Recommend

Repair Quality

They did a good job on my car.

Customer Service

Returned Clean

My Experience

The car looks good as new and I really appreciated that Lori kept me up to date. The team made this process a lot less stressful so thanks to everyone!

Likely to Recommend

Repair Quality

I was very pleased. They did a great job and kept me informed every step of the way. The car looks good as new.

Customer Service

I spoke mostly to Lori and she was great! She helped me know what to expect, which made the process less stressful.

Returned Clean

Likely to Recommend

did quality work

Repair Quality

great repair quality…timing in vehicle return and communication was a bit drawn out

Customer Service

difference between return/communication of text based system and actual customer service reps

Returned Clean

Likely to Recommend

Repair Quality

Wonderful job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will recommend this repair shop.

Repair Quality

💯 % satisfied.

Customer Service

Returned Clean

Likely to Recommend

I appreciated the updates and staff so friendly

Repair Quality

Car is perfectly repaired

Customer Service

Kept me notified

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Addressed to management that wrong white paint color was used. It is to be corrected next week.