Classic Collision Multnomah Village
In operation 43 years, 8 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Portland, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was extremely helpful and courteous. From the person answering the phones to the person who handed me the keys to my repaired car. Great experience!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was sent by my insurance to two other places before I contacted you. Classic auto outperformed them in both cases by miles!
Repair Quality - 5.0/5.0 -
Great customer service as well as good repair work
Customer Service - 5.0/5.0 -
Explained everything in detail, followed through on updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with what Classic Collision was able to do with a 20 year old vehicle with limited parts availability.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work and very efficient. Good communication on statuses and answering all questions. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!
Customer Service - 5.0/5.0 -
Zack was very nice & professional!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommended my sister already. Both I will keep sending people your way.
Repair Quality - 5.0/5.0 -
Zach kept me updated while my car was in the shop.
Customer Service - 5.0/5.0 -
Zach was very professional and informative.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, car looks like new. Good communication on time to repair. Would use again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would HIGHLY not recommend.
Repair Quality - 0.5/5.0 -
The car is supposed to be repaired to pre loss condition. Quality inspector not doing their job correctly or letting that “pass” was definitely not acceptable. It should not have been ready for pick up the way it was. When I arrived there were big gaps all over. Badges placed in total incorrect spots, bumper sagging, I have pictures! I am not happy and left the car there for them to fix. Will see how they do after they make some adjustments. I am not taking the car until all gaps are closed up back to factory specs and badges placed in the EXACT location of where they’re supposed to be, How the car should be when it’s been repaired.
Customer Service - 3.5/5.0 -
Communication was good overall. Except one time I sent an email shortly after we had dropped off the car and got no reply.
Likely to Recommend - 0.5/5.0 -
I would never deal with these people again
Repair Quality - 0.5/5.0 -
Was the worse experience I have had with a company, can't believe how unprofessional, the staff. They lied and cheated, and treated us like we were criminals
Customer Service - 0.5/5.0 -
Never got a call till they wanted to lie and say we abandoned the car we never abandoned,
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The job took longer than hoped due to parts issues, but I was kept very well informed of what was happening. I appreciated the care taken to do the work as economically as possible
Customer Service - 5.0/5.0 -
Same comment--I appreciated the communication.
Returned Clean
My Experience - 0.0/5.0 -
The redhead guy is unprofessional. He had to call a cleaning company to clean my car cause the shop has no vacuum to clean the glass. My vehicle was I the rain when they said it was in “storage” I’m glad I stopped in and had a look at my car I would never ever recommend this place to my worst enemy and I’m glad no repairs were done here.
Likely to Recommend - 5.0/5.0 -
Best in Seervice and the quality is factory perfect
Repair Quality - 5.0/5.0 -
The work is excellent the service agent supreme.
Customer Service - 5.0/5.0 -
Austin was very courteous and knowledgeable and put me at ease so I knew I was going to get the best service