Classic Collision Ocala East
In operation 43 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Ocala, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely the most outstanding and professional car collision center I have ever had the pleasure to have experienced. All work performed was completely reviewed and explained in detail and left no questions unanswered. From beginning to end and in between kept the customer informed step by step with routine electronic advisories and notifications. Completed the service and repairs in record time exceeding their own estimates by nearly a week and the results were outstanding. Simply the best vehicle collision center I have ever experienced.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Couldn't pay with check due to systems verification which meant I needed to incur an additional 3% charge on my $1000 deductible bill. I was planning to write a check.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great friendly and professional staff communicated with us thru the entire process. Car repaired and picked up ahead of schedule. We did not have our preferred option of paying by check due to the check clearing system used which requires a previous purchase, so needed to use charge and pay extra 3%.
Customer Service - 5.0/5.0 -
See previous comments
Returned Clean
My Experience - 5.0/5.0 -
Todo perfecto
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excelente
Customer Service - 5.0/5.0 -
Estoy muy satisfecho por su trabajo en mi carro
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very happy car looks amazing I was informed regularly of repairs every one was helpful and professional you would never know I was in a accident thank so much to everyone at classic East
Likely to Recommend - 5.0/5.0 -
Very happy easy simple process would recommend
Repair Quality - 5.0/5.0 -
Looks amazing you would never know anything had happened
Customer Service - 5.0/5.0 -
Great communication was kept informed of repairs
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very impressed with the service. I love the fact that I got weekly updates via text on my vehicle. All the staff were kind, courteous, and very professional. The repairs on my vehicle were done very well and they even corrected some things that the previous shop neglected. Definitely would recommend Classic Collision.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and a very quick repair done.Best service personnel.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was super kind and very professional. They seemed to really care about fixing my car and fixing it right!
Customer Service - 5.0/5.0 -
They kept me fully updated every step of the way
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
The process took a month. I was not notified with updates. I had to call to get any updates. My car was given back to me dirty. I still found that all the paint had not been removed and the whole undercarriage was not painted with this special dark paint. I was told my car was going to look brand new when I picked it up and that all the plastic pieces from the bottom of the car would be replaced. But now my car looks mismatched because the wheel wells were replaced but not the parts under the doors. For my insurance to have paid almost $5k it looks very unprofessional and I was told by the retailer when I brought in the car that he will take extra care of it for me and I picked up my car they had not even done a courtesy vacuum. I am so disappointed and I usually don’t complain but I keep getting notifications to give my feedback. Well here it is. Only positive I’d say is the receptionist was lovely but the work done was absolutely unacceptable. Don’t ever over promise and underdeliver.
Repair Quality - 0.5/5.0 -
The process took a month. I was not notified with updates. I had to call to get any updates. My car was given back to me dirty. I still found that all the paint had not been removed and the whole undercarriage was not painted with this special dark paint. I was told my car was going to look brand new when I picked it up and that all the plastic pieces from the bottom of the car would be replaced. But now my car looks mismatched because the wheel wells were replaced but not the parts under the doors. For my insurance to have paid almost $5k it looks very unprofessional and I was told by the retailer when I brought in the car that he will take extra care of it for me and I picked up my car they had not even done a courtesy vacuum. I am so disappointed and I usually don’t complain but I keep getting notifications to give my feedback. Well here it is. Only positive I’d say is the receptionist was lovely but the work done was absolutely unacceptable. Don’t ever over promise and underdeliver.
Customer Service - 0.5/5.0 -
The process took a month. I was not notified with updates. I had to call to get any updates. My car was given back to me dirty. I still found that all the paint had not been removed and the whole undercarriage was not painted with this special dark paint. I was told my car was going to look brand new when I picked it up and that all the plastic pieces from the bottom of the car would be replaced. But now my car looks mismatched because the wheel wells were replaced but not the parts under the doors. For my insurance to have paid almost $5k it looks very unprofessional and I was told by the retailer when I brought in the car that he will take extra care of it for me and I picked up my car they had not even done a courtesy vacuum. I am so disappointed and I usually don’t complain but I keep getting notifications to give my feedback. Well here it is. Only positive I’d say is the receptionist was lovely but the work done was absolutely unacceptable. Don’t ever over promise and underdeliver.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is one of the few times I would feel totally confident to recommend a place 100% to friends or family
Repair Quality - 5.0/5.0 -
I liked how Classic Collision kept me aware of the progress on repairs each step of the way via text. They were a pleasure to work with.
Customer Service - 5.0/5.0 -
Excellent communication