Classic Collision Research

4.6 (1,792reviews)
92%
8808 Research Blvd,  Austin,  TX  78758

In operation 26 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,792)

Likely to Recommend

As the shop has a relationship with GEICO, I would provide a recommendation based on that relationship.

Repair Quality

Looks as good as new!

Customer Service

Chris was friendly, informative and walked me through the process from start to finish.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I am still waiting for the windshield (damaged during the car repair) replacement

Customer Service

See previous comment

My Experience

I liked that you guys were transparent about the process and kept me updated. Process was convenient.

Likely to Recommend

Repair Quality

Communication was good. Service was relatively transparent. Upon giving it a closer look the new while arc on the rear panel is a smidge of center by a millimeter. But overall good job.

Customer Service

Likely to Recommend

Repair Quality

They did a great job, were extremely flexible and helpful, made everything super easy with my insurance and myself :) definitely would recommend again!

Customer Service

Extremely nice and professional!

My Experience

This company made an unpleasant situation easy to deal with. The communication was incredible and the quality of the work was outstanding.

Likely to Recommend

Repair Quality

They simplified an unpleasant chore. The communication was exemplary, they were polite and a pleasure to deal with.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

I received periodic updates on repair progress. The repairs were completed on time, and the car looks great. Chris provided excellent customer service.

Likely to Recommend

Repair Quality

Chris worked quickly with my insurance company to get work started. The repairs were completed on schedule. The quality of the work was excellent.

Customer Service

Chris provided frequent updates and kept things on schedule.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great Job!! Really great to work with.

My Experience

Repairs were done faster than anticipated. Car was also completely washed and vacuumed. Looked great.

Likely to Recommend

I like the lifetime warranty on the paint and repaired area and the clean car was a cherry on top love it!

Repair Quality

So clean

Customer Service

Good coms

Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Customer Service

Me gustó el trabajo que me isieroe y muy rápido

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Both the girl at the front desk and Chris, who managed my repair, were friendly, professional, and responsive in all our interactions.

Returned Clean

Likely to Recommend

Repair Quality

They were quick and very great customer service. Chris was amazing and very helpful.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This was my second time getting repair work done here good job 👏

Likely to Recommend

Repair Quality

Good job 👍

Customer Service

Returned Clean