Classic Collision Research

4.6 (1,790reviews)
92%
8808 Research Blvd,  Austin,  TX  78758

In operation 26 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,790)

My Experience

My car looks great.

Likely to Recommend

Repair Quality

I was very satisfied

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

At the Hwy 183 office near Ohlen road the Classic Collision staff were very efficient and pleasant. My car came back in the time frame they told me and it looks great. I would recommend this shop to everyone.

My Experience

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

No profundizaron en el problema

Customer Service

My Experience

The insurance process was simple. The repair looks great - as good as new! Classic Collision and Camilia are awesome!

Likely to Recommend

Repair Quality

The car looks great! Camilia was so helpful and knowledgeable! Thank you!

Customer Service

Camilia is awesome!

Returned Clean

Likely to Recommend

Repair Quality

Fantastic service, communication, very pleasant front desk, quality work. Highly recommend!

Customer Service

Returned Clean

My Experience

My Experience

My expectations were met and more. Friendly, tuned in to my needs, communication was unbelievable and great. Service writer very knowledgeable and easy to have a conversation about my car. Checking was pleasant (think I was first one in). Checking out was so easy. Service writer went over all the repairs and had an explanation for them. Great experience that I did not expect.

My Experience

Very warm reception and loved the frequent updates! My car was fixed a little earlier than expected too!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Second visit with Classic, Extremely satisfied with work, professionalism, communication, friendliness, speed, transparency…Chris, Cristal, Pablo…all laughed at my “BAD” jokes

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very satisfied.

Returned Clean

My Experience

From Crystal at the front desk setting everything up & was so professional & gracious to Chris Wong's professionalism, courteous demeanor & man of his word, David and I were completely satisfied, especially being continued customers. Great representation on both parts. We'll always be a recommendation for you. / Polly Randell

Likely to Recommend

Very satisfied

Repair Quality

It was perfect. Chris Wong, our Rep, kept us in close communication with every stage. He was professional, courteous and so easy to work with. He was a man of his word because everything was handled exactly as projected, & the truck looks beautiful. / Polly Randell

Customer Service

Chris Wong was Totally a man of his word & the front office rep, Crystal was courteous and professional.

My Experience

The lady at the front counter has Excellent Customer Service. I am hoping I got the name correct? Me Valaquez who walked me to my car was Great when it came to Customer Service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Honestly I was very impressed about the work, very professional. I definitely recommend it.

My Experience

Very good body work, very fast, always communicating with me. Thank y’all so much

Likely to Recommend

Recomendable a todas las personas que tengan accidentes

Repair Quality

Muy amables execelente servicio la reparación de mi camioneta fue de lo mejor y la información que proveen sobre el progreso de la reparación fantástico todo excelente.

Customer Service

Execelente servicio al 100

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean