Classic Collision Research

4.6 (1,798reviews)
92%
8808 Research Blvd,  Austin,  TX  78758

In operation 26 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,798)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very satisfied.

Returned Clean

My Experience

From Crystal at the front desk setting everything up & was so professional & gracious to Chris Wong's professionalism, courteous demeanor & man of his word, David and I were completely satisfied, especially being continued customers. Great representation on both parts. We'll always be a recommendation for you. / Polly Randell

Likely to Recommend

Very satisfied

Repair Quality

It was perfect. Chris Wong, our Rep, kept us in close communication with every stage. He was professional, courteous and so easy to work with. He was a man of his word because everything was handled exactly as projected, & the truck looks beautiful. / Polly Randell

Customer Service

Chris Wong was Totally a man of his word & the front office rep, Crystal was courteous and professional.

My Experience

The lady at the front counter has Excellent Customer Service. I am hoping I got the name correct? Me Valaquez who walked me to my car was Great when it came to Customer Service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Honestly I was very impressed about the work, very professional. I definitely recommend it.

My Experience

Very good body work, very fast, always communicating with me. Thank y’all so much

Likely to Recommend

Recomendable a todas las personas que tengan accidentes

Repair Quality

Muy amables execelente servicio la reparación de mi camioneta fue de lo mejor y la información que proveen sobre el progreso de la reparación fantástico todo excelente.

Customer Service

Execelente servicio al 100

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Super helpful and nice Easy experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Great service!

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Repair Quality

Customer Service

Returned Clean

My Experience

I like it that the car was returned not only fixed but cleaned

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good work, love to see it like none happened

Likely to Recommend

Repair Quality

Customer Service

Chris did a fantastic job

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Repair Quality

Customer Service

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Repair Quality

The staff are great at communicating concise and timely information and the repair is perfect. Thank you

Customer Service

All the staff were amazing

My Experience

The repair has been done quickly

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

Customer Service

Great customer service. Would be good to remind a customer coming in to pay that paying with a credit card comes with a fee.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean