Classic Collision Research

4.6 (1,798reviews)
92%
8808 Research Blvd,  Austin,  TX  78758

In operation 26 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,798)

My Experience

The service with AMM was awesome. They had a very good communication.

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Car went in for some minor repair that was supposed to be 7 days. It ended up being almost three week, because they thought my vehicle had dummy parts. After get my car back it had electrical issues on my drive home. It still haven’t been corrected!!!

Customer Service

Likely to Recommend

Repair Quality

repair time was super quick part arrival was a little long, since we thought it would be 1-2 days endind up being 1-2 weeks otherwise , great experience

Customer Service

wade was the BEST

Returned Clean

Likely to Recommend

Repair Quality

Convenient, fast, reliable. Wade and the whole team at AMM were professional and easy to communicate with. Very satisfied with my end results on my vehicle.

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Returned Clean

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I’m grateful

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I was always informed on the status of my vehicle

My Experience

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Returned Clean

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Job well done, nice finished result paint job was well done thank you

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Job well done, finish was great great job thank you

My Experience

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Returned Clean

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I already have.

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Customer Service

Very helpful with my situation.

My Experience

Jay truly values customer service. He was very pleasant, professional and communicative!

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I would only recommend Jay. I came to the repair shop prior, and had a horrible experience. It took them over a month to repair my vehicle. They lost one of my wheels.

Repair Quality

Jay is amazing!

Customer Service

My Experience

Rob did a really good job communicating and keeping me updated on my car. The car itself looks wonderful and honestly better than when I bought it I think! Thank you so much!!

Likely to Recommend

The fact that they tried to deliver the car with an OBVIOUS blemish that the painter even admitted he had seen would make me not want to trust them in the future.

Repair Quality

Once it was repaired correctly, it was fine.

Customer Service

There was an obvious problem with the paint and they tried to deliver it anyway. I called it out and Wade said the painter said he noticed it when the clear coat went on. They should have repainted before trying to deliver the car to me.

My Experience

After we picked up the car, it was running so poorly we had to take it directly to an auto mechanic. The AMM employee, Jay, said the car is idling rough but it is okay. It clearly wasn't okay after driving about a mile away. Plus Jay's communication about the progress was terrible. He waited 2 weeks before we found out that he didn't have approval from the insurance company to do the extra work needed. Please contact me.

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Not sure I would return

Repair Quality

Service was not the same as Ellis and Salazar

Customer Service

Returned Clean