Classic Collision Research
In operation 26 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Appears to be two gaps between the hood and grill of the car, but they are symetrical, so maybe it is supposed to look that way.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
99: percent satisfied
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
There are scratches on the side panel that was replaced, I feel like those should have been buffed out before the car was returned to me
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
My Experience - 0.0/5.0 -
When picking up my vehicle I noticed scratches on the rear bumper and passenger door that weren’t there prior to dropping it off. The interior driver side carpet was completely dirty from dust or dirt. The tire pressure in one of my tires was low and the tire pressure light was on. I discussed this with Robert and he said he would look at photos taken at drop off and speak with Wade and get back with me on Monday 1/31
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
I would give 1 star if it weren’t for Jake who helped me towards the end of my repair. I’m giving a low rating due to the lack of communication and professionalism that was displayed towards me. I always had to call the shop to get an update about my repair and I received the car without my horn working and while the airbag sign on. My airbags never deployed during my small fender bender. This was not a great experience at all.
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The repair person gave me a date of 1/7/2022 but it actually took 3weeks longer They didn’t call to update me, I had to call them for updates. I also believe that my car was damaged while at the repair shop on the left rear fender Tech said that he would check his cameras and he also tried to minimize my vehicle.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
You made the whole process easy, and I am pleased at the results.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Quick serviced tail light replacements.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wade was so helpful and kept in contact!! Thanx!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wade was great at keeping me informed of the progress of my vehicle.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The AMM team did an awesome job fixing the front bumper of my car. They were quick to order the replacement parts and had everything ready in two days! They were also super easy to communicate with and even washed my car, which is always a plus. Thank you all so much for your help!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was handled perfectly and went smoothly. Great job! Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely no hassle and great service
Customer Service - 5.0/5.0 -
No problems at all
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
I’m very Unsatisfied with my car my car has two different color paint jobs on the car and I would like for my car to be fixed correctly
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
excellent work fast and on your delivery time offered
My Experience - 0.0/5.0 -
I will be calling tomorrow. There was trash left in my car. Upon leaving my tire pressure sensors came on, the paint is chipped, my rear floor mats are missing, and other bigger issues as well. Not very happy.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
I normally would wait to rate something. At this point, yes, completely satisfied with the service! Hopefully all stays that way.