Classic Collision Research
In operation 26 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied.
Customer Service - 5.0/5.0 -
Front counter associate & service advisor were awesome.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Our experience was a nightmare. No one would do anything. My car should have been there no longer than a week. It was there 4 weeks. They would move it between AMM and Lexus. No one would take responsibility. I was close to getting a lawyer involved. I have brought my cars many times to AMM, never a problem until this time. I practically had them on retainer. After this horrible experience I will never go back.
Customer Service - 2.0/5.0 -
Our experience was a nightmare. No one would do anything. My car should have been there no longer than a week. It was there 4 weeks. They would move it between AMM and Lexus. No one would take responsibility. I was close to getting a lawyer involved. I have brought my cars many times to AMM, never a problem until this time. I practically had them on retainer. After this horrible experience I will never go back.
Returned Clean
My Experience - 5.0/5.0 -
Daimon Gonzalez helped me get through the process and he was great! They finished my Jeep in a few short days. I am an extremely satisfied customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and fast
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I truly appreciate both the quality of the work and keeping it close to the original tight ETC / timeline, especially when considering the pandemic related parts delays and shortages that still exist. Not to mention the volatility of the actual “human resources” aka the front line workers which has impacted most businesses via employee turnaround/relocations and or course health/sickness. Being in a customer service-based industry myself, I understand the many things, internal and external, that can impact project deliverables. Im sure nobody wants the project done and closed out more than the shop does :) You cant get another car in and completed with the old one still in the bay! ** BOTTOM LINE / CONCLUSION:** My Maxima looks AMAZING !! As good or better than before !! …and more importantly - she drives, feels, sounds & behaves as silky smooth, tight, and quiet as I remember her ro be. AMAZING JOB AND EXCELLENT SERVICE BY AMM AND EVERY TEAM MEMBER I SAW WORKING HARD ANY TIME I PEEKED IN THE SHOP! SUPER IMPRESSED WITH THE QUALITY OF WORK AND THE FINISHED PRODUCT!! I LOVE MY CAR & WAS WORRIED IT WILL NEVER BE THE SAME, THANKS SO MUCH FOR MAKING HER STRAIGHT AGAIN AND TO DAMON / GEICO, thanks for being so easy to work with & accomodating, and moving with urgency from the moment I opened the claim and all the way to vehicle / key return. And AMM FRONT DESK / reception for effectively coordinating it all, by ensuring communications between myself, damon/geico and the shop, were seamless and timely! I have a wee
My Experience - 5.0/5.0 -
Damion (May have messed up spelling, sorry) is great! Amazing customer service and got it done a week early. Thankful for his help!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Am very pleased with the work and how quickly they got my car done and back to me.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jay was very communicative and friendly. Both girls working behind the counter were friendly and competent