Classic Collision Rutland

4.9 (1,692reviews)
98%
1812 Rutland Dr,  Austin,  TX  78758
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In operation 27 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
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Reviews (1,692)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including regular text and call updates throughout the repair process. Timeliness is a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Staff friendliness, professionalism, and helpfulness are frequently commended. A few customers noted minor issues such as incomplete repairs or parts with flaws, though the shop is credited for addressing these promptly. Some customers suggested adding Spanish-speaking staff and reconsidering credit card surcharge policies. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... with this service shop from start to finish. The repair was completed incredibly fast without sacrificing quality, and the level of professionalism was top-notch. ..." Read more
"When you need superior craftsmanship in Auto Repair, please dont waste your money going anywhere else! You will be treated with respect ..." Read more
"Respectful, honest, fast, trustworthy. All you can ask for from a body shop! my car looked amazing, and them cleaning it inside ..." Read more
"100% hands down incredible service! They went above and beyond not only for the repair but with their customer service ..." Read more
"... a second time was their Awesome customer service! Repairs were done in the time frame they quoted and done extremely well! Will definitely return here if needed in the future!" Read more
"2 days early completed"
"Basically on time, the one small delay was clearly communicated well in advance!"
"May have rushed repairs, not really satisfied"
"Was ready two days after initial promise, due to waiting on parts ordered."
"Clear and frequent communication. I knew what was happening and when. I couldnt have asked for better."
"... high quality - my car looks brand new! Secondly, the service, communication and overall experience were also wonderful. I'd recommend this place anytime!" Read more
"... communication and guality of work done. Notably the communication texts hoving me updates on progress of work was greatly appreciated" Read more
"Its surprising how often they keep you informed of the progress! You never have to guess, or call them, they are right on the ball!"
"fantastic communication"

My Experience

Your honesty was much appreciated in recognizing that the job needed to be reworked. Was satisfied with end result. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had an amazing time with them! They were very clear with our communications about my car. I would come back if I have any other incidents with my car .

Likely to Recommend

Repair Quality

Amazing team and amazing work! I really like how my car was fixed , and it looks like nothing happened !

Customer Service

Amazing ! Great communication and clear expectations and deadlines !

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The work was high quality and I appreciated the updates as well as the delivery of the vehicle.

My Experience

The team was very responsive and it was a quick turnaround!

My Experience

Fantastic communication. Very upbeat!

Likely to Recommend

Repair Quality

Classic Collision did a great job on my car; it looks amazing and they were all courteous, prompt and very professional. I am a repeat customer as my car somehow likes to get hit while just sitting in my driveway. Again another great job; I’m very happy.

Customer Service

very courteous and professional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication throughout the process. Very kind and friendly service and the repair looks great.

Likely to Recommend

Repair Quality

Did a great job and communication was excellent

Customer Service

Very kind and helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

100% hands down incredible service! They went above and beyond not only for the repair but with their customer service as well!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service. Very friendly and kept us up to date on our repairs. Did a wonderful job repairing our car. Will always use them for any work I may need on any cars.

Likely to Recommend

Had already been there before and had a great experience. That’s why I went back.

Repair Quality

Great experience. Very friendly, professional. Always kept us informed on the progress of our repair.

Customer Service

Excellent,

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Same day availability for my scheduled appointment for insurance review of our damage.

Customer Service

Great communication and same day call backs

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Classic Collision was quick and efficient throughout the entire repair process. Communication was the best.

My Experience

Super helpful and attentive, quick, nice to work with!

Likely to Recommend

Repair Quality

Experience was great they got our car in and out in a week and returned it nicely detailed

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very good service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Quick turnaround on repairs, great prices and open communication

My Experience

100% satisfied

Likely to Recommend

100%

Repair Quality

Excellent work

Customer Service

Greatest

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Brodie did a great job and he was sooo quick too!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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