Classic Collision Rutland

4.9 (1,699reviews)
98%
1812 Rutland Dr,  Austin,  TX  78758

In operation 27 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,699)

Likely to Recommend

Repair Quality

Customer Service

Relying solely on the text messages isn’t the best. Giving customers a call would be better.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent work. Car looked good as new.

Customer Service

Very pleased with customer service and grateful that the car was cleaned inside and out.

My Experience

Everything was great! The customer service was AMAZING. Everything was done in a timely manner and it was made easy!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was perfect. Very friendly staff and my car looks new. I have used AMM several times and had great results.

Likely to Recommend

I am the primary insurance holder. Is it possible to put me Angie instead of Steve for all correspondence?

Repair Quality

Excellent work, wonderful communication from Kelly! She is a rockstar doing all that she does.

Customer Service

I guess my previous comment might go here.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Twice i had issues with booking my drop off date. The first time the my apt wasn’t scheduled for some reason after getting off the line with a rep. The second time your phones didn’t work. And then when I came in the next day still no record of me. And I scheduled again and after getting off the line no email follow up and it was not saved

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Muy bien todo

Returned Clean

Likely to Recommend

Great experience

Repair Quality

Very impressed with Kelly and staff. The vecjike was repaired like new and we were thrilled that they even cleaned the car before returning it to us. Very impressive work, thanks !!!

Customer Service

Overall great experience. Slightly challenging getting a response at first, appears related to an employee not responding to emails due to transferring to a different facility during the rime of getting AMM the information needed.

Returned Clean

My Experience

You guys are the best This has been my third occasion that I received your services and I always have been satisfied Thank you Mr Jesus

Likely to Recommend

Repair Quality

You are the Greatest

Customer Service

My Experience

Am happy with my repairs because my car looks the same like it was before the damage .

My Experience

Likely to Recommend

Repair Quality

My car was cleaner than when I left it. It was totally unexpected and not necessary so thank you for going above and beyond with your service.

Customer Service

My Experience

The front driver side window has scratches that weren’t there before. I thought it was just moisture since it was just washed but the scratches are still there. Will contact the office on Monday.

Likely to Recommend

Repair Quality

Car looks good except for some scratches on driver side window. Some may have been there before but more seem to have appeared. Otherwise pleased.

Customer Service

Always polite but kept promising it would ready with delays each time. But I realize this was due to technicians being out.But all staff I dealt with were very courteous and friendly.

Returned Clean

My Experience

The car looks like new like if nothing happened. Thank you again for your help and customer service was great.

Likely to Recommend

Repair Quality

Car looks like new and the customer service was great.

Customer Service

Front desk employee was very nice and courteous

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Always excellent customer service!

Customer Service

My Experience

Ashlyne and Kelly were very nice, kind and professional! Thank you for all of your help!

Likely to Recommend

Repair Quality

Great staff! Kelly and Ashlyne made us feel like family.

Customer Service

Returned Clean