Classic Collision South Lee Hwy
In operation 43 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Cleveland, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Tesla, Subaru, Nissan, and Infiniti; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
Gave vehicle back with it not running correctly and either knew this or didn’t do any type of test drive to see after their work and before giving it back if functioning properly and they just got no idea how long it will take or what’s even wrong to do body work and give it back feeling like the transmission is slipping or might fall out on an Escalade V is under delivering and weak ethics and they don’t se to mind they took it to a dealership and just not sure when they will even get to look at it, under delivery from my view so far
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They worked so hard at getting all the parts the truck needed and getting them installed properly.
Customer Service - 5.0/5.0 -
James and everyone there were so kind and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did the job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Their customer service is 2nd to none.
Likely to Recommend - 5.0/5.0 -
Their customer service was excellent. Treated like we're neighbors
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
2nd to none
My Experience - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service, quick, and gave a very accurate estimate.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have zero complaints and was very happy with their service
Repair Quality - 5.0/5.0 -
Easy to communicate with. On time with repairs as promised.
Customer Service - 5.0/5.0 -
Exceptional
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
My only complaint would be that there wasn't any communication at the first half of the service period. I didn't receive any updates for about a week (I think more) until I reached out for a status update. After I did, I received very satisfactory communication. And your front desk personnel was always very pleasant & helpful, including the new gal you just hired.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No complaints at all. Good bunch
Customer Service - 5.0/5.0 -
I was always kept informed
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent workmanship.
Customer Service - 5.0/5.0 -
Very knowledgeable about time frame and cost of parts. James was very kind and understanding. Company wouldn't take cash or personal check , had to go get a cashiers check . Kind of a hassle.