Classic Collision South Lee Hwy
In operation 43 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Cleveland, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Tesla, Subaru, Nissan, and Infiniti; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
The overall quality of the job seems great. The price is good. But more accurate text information would have been great. I returned my rental car when it said it was ready, and then I had to drive our older work truck without air conditioning until it was actually ready.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The receptionist was friendly and answered all my questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There is trash in the paint. I called back and you were already closed. I need someone to call me asap.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They do a great job
Customer Service - 5.0/5.0 -
Very nice and polite
My Experience - 5.0/5.0 -
Classic Collision always does such a great job. They are thorough, they communicate along the way and I get updated text messages and they always clean my car up before I pick it up. They are very professional and very reasonable. They work very well with my insurance also, we will be return customers if necessary.
Likely to Recommend - 5.0/5.0 -
We highly recommend Classic Collision. They have repaired our vehicle three times and we are extremely placed and if we need their services in the future, we obviously will use this business.
Repair Quality - 5.0/5.0 -
The repair is beyond magnificent, the staff is so great to work with, they are wonderful about communicating with the progress and they always clean our car up before we pick it up. We are returning customers.
Customer Service - 5.0/5.0 -
The staff is incredibly professional and knowledgeable
Returned Clean
My Experience - 5.0/5.0 -
Yes I was
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything looks great. The team upfront did an excellent job. The team in the back did a great job also. Under promised and over delivered on the job. That's awesome, it's how I try to treat my customers. Honesty and knowledge of the job beforehand, and delivery of good work and craftsmanship on the back side of the job. Outstanding! Great job team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Lots of service organizations tell you, don't worry, we got you. Classic collision means it. James and the receptionist were very helpful and respectful. I could not ask for better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shelly took care of every thing just as scheduled. Very professional, with a personal touch.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They do an amazing job communicating and making your car look brand new
My Experience - 5.0/5.0 -
Thanks for a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for the great service
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
James and Michelle friendly. Would be improved overall customer service if you cleaned inside of car as well as outside wash.
Customer Service - 4.0/5.0 -
Confusion on locations with insurance company
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly. Answered all my questions. Good text communication.
My Experience - 5.0/5.0 -
Timely and accurate
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good and very timely