Classic Collision Yorktown
In operation 43 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Yorktown, VA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Great work.
Likely to Recommend - 5.0/5.0 -
Strongly recommend. Excellent service!
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Great job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was very impressed with my experienced. I would definitely recommend them to others.
Repair Quality - 5.0/5.0 -
Beautiful job and wonderful staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the staff, process and repairs
Customer Service - 5.0/5.0 -
Angie Owen was ready to help me when I walk into the shop. She had paperwork ready and explained process. Worked with me to schedule repairs at best time for me. She contacted me as soon as car was ready. Whole process very friendly and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team that gets it done right the first time
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All services provided were outstanding!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
A very professional shop to do business with. Outstanding customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Continue the good work - job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly environment . They did great job .
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From start to finish everything went well.
Customer Service - 5.0/5.0 -
Courtous and very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am a repeat customer, and this experience confirmed exactly why I came back. About two years ago, I brought my Nissan Maxima to Classic Collision after it was rear-ended, and they did an outstanding job then as well. Two years later, the quality of their work and customer service has not changed. That consistency says a lot about the team. From the very beginning, my experience with Classic Collision was outstanding. Before I even dropped my vehicle off, they contacted me to let me know I had selected the wrong Enterprise location and recommended the partner location right down the street. They also explained that when my repairs were complete, I could simply leave my rental there and Enterprise would pick it up. That level of communication before the repairs even started immediately put me at ease. When I arrived, Jessica at the front desk was friendly, welcoming, and explained the entire repair process. Angie completed the vehicle inspection, documented everything thoroughly, and took the time to answer all of my questions. Throughout the repair process, I received regular text updates and phone calls whenever there was something important to discuss. I never had to wonder about the status of my vehicle because they kept me informed every step of the way. When additional damage was discovered, including a hairline crack in the rear light assembly, Angie contacted me immediately to explain what they found, why it affected the repair timeline, and what the next steps would be. I appreciated their honesty and transparency. They also took care of a minor cosmetic concern I mentioned while my vehicle was there, which showed they genuinely cared about customer satisfaction and making sure my vehicle looked its best. What impressed me most was the customer service. My vehicle was actually completed ahead of schedule, well before my rental agreement was set to end. On the day I picked it up, I wasn’t sure I would make it before closing because I was driving from work in Portsmouth. Jessica told me not to worry and said she would wait for me. That alone meant a great deal. When I finally arrived, she had already pulled my car around, started it, and turned on the air conditioning so it would be nice and cool in the middle of the summer heat. After I finished the paperwork, I walked out to a beautifully repaired, freshly cleaned, polished vehicle that looked fantastic. It was one of those thoughtful touches that you don’t expect but never forget. Everyone I interacted with, including Jessica, Angie, Mr. Bonds, and the rest of the team, was professional, courteous, patient, and genuinely committed to providing excellent customer service. Their communication, attention to detail, and willingness to go above and beyond made what could have been a stressful experience incredibly smooth. I truly appreciate everything they did and would not hesitate to recommend Classic Collision to anyone needing vehicle repairs.