Coggin Collision at The Avenues

4.5 (592reviews)
91%
10845 Philips Highway,  Jacksonville,  FL  32256

20 years at this location.

We are in the people business committed to exceeding the expectations of our guests, team members and community.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:30 am - 11:30 am
* Holiday hours may differ.
Acura
Honda
I-Car
Nissan
Scion
Toyota

Reviews (592)

My Experience

Mariah did a great job handling a tough situation.

My Experience

Mariah was very knowledgeable and she kept in contact and was very clear about what was happening and when. We had to have our car done quickly as we are going out of the country and she expedited everything. I appreciate her professionalism. Everyone I dealt with at the facility was very helpful and courteous from the receptionist, to Mariah to the guy who released my car to me. It was a very positive experience of something that could have turned into a major hassle, but didn't. Thanks.

Likely to Recommend

Excellent and timely work.

Repair Quality

Coggin Collision was very professional and helpful. They expedited our repairs because we were going to be leaving the country. The car looks great and they detailed it in such a way it looked like new when we picked it up.

Customer Service

Mariah was great. Very personable and knew her stuff.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repair looks fantastic

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service

Likely to Recommend

I would recommend

Repair Quality

Excellent customer service. Knowledgeable.

Customer Service

Excellent customer service

Returned Clean

Likely to Recommend

Toms a goat

Repair Quality

Toms a goat

Customer Service

Toms a goat

Returned Clean

My Experience

. Professional. The pre & post scans were well worth. Our car looked like it was new

Likely to Recommend

Repair Quality

We chose Coggin Collision after getting 2 other estimates. We worked with Tom, who was informative & helpful. He provided the estimate the same day & explained the process in a straightforward way. Their estimate was not the lowest but it was competitive. After choosing Coggin, scheduling the work was easy & our car was delivered when promised. The quality of the work was excellent. Our car looked like new & as a bonus, it had been cleaned - inside & out, including the wheel rims & tires. We are totally happy with the quality of their work & the professionalism of everyone we worked with. Out “Thank-you” to all for a job well done!

Customer Service

Highly satisfied with the quality of work.

Returned Clean

Likely to Recommend

Repair Quality

Excellent service. Professional and courteous staff. Outstanding communication and follow up with updates when needed. Top shelf and I can't recommend higher. I'd gladly use them again.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Was great! Quick and got it fixed in around a week and a half

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Repair Quality

Customer Service

Returned Clean

My Experience

Eddie Forrester is great at his job! He kept me informed every step of the way. We had alot of insurance issues, but he fought hard to get everything done! The car looks great! Would definitely recommend this place!!

My Experience

Likely to Recommend

Repair Quality

price !

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I wanted Coggin Collision Center because my SUV is a 2026 Toyota and felt they would use the right products for my vehicle. Tom Wilhelm handle the whole process. I had major problems with State Farm wanting to pay what was required to fix the vehicle. Tom was understanding and provided the information I needed to get the problem resolved. I picked up my Vehicle this week. They did a wonderful job. Thanks for a Job Well Done.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you Tom

Customer Service

Great

Likely to Recommend

Repair Quality

Tom was incredible and took care of my care with no issues. He even went above and beyond to help us jump the car when the 12V battery died in the parking lot. Would absolutely come back here for any future problems.

Customer Service

Returned Clean

Likely to Recommend

I absolutely recommend it as the best collision center ! especially thankful to Mariah with her priceless knowledge of cars ! .

Repair Quality

The guys are miracle workers. They fixed what I was told by another Toyota dealership was not fixable and that parts had to be redesigned by Toyota engineers first. Thanks to Mariah whose knowledge of cars is priceless. She identified and explained clearly what the problem was and that car could be fixed , and it sure was!!! I only wish this guys could service cars as well. .

Customer Service

Returned Clean