Coggin Collision at The Avenues

4.5 (589reviews)
90%
10845 Philips Highway,  Jacksonville,  FL  32256

20 years at this location.

We are in the people business committed to exceeding the expectations of our guests, team members and community.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:30 am - 11:30 am
* Holiday hours may differ.
Acura
Honda
I-Car
Nissan
Scion
Toyota

Reviews (589)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Just took too long to repair...I only had 30 days for rental so I unfortunately went days without transportation

Repair Quality

I felt it took too long to make repairs...even taking into consideration for ordering parts

Customer Service

Even taking into consideration getting the parts in, 3 days under 6 weeks seemed excessive to repair my car...I would be interested in knowing how many days the car just sit...I admit I know nothing about the word "supplemental"..if that had something to do with the delay.

Returned Clean

Likely to Recommend

Repair Quality

Eddie Forrester took really good care of us and we are very appreciative!

Customer Service

Returned Clean

My Experience

Great experience overall. I was kept informed along the way and they did a great job on my car. Thank you!

Likely to Recommend

Repair Quality

On time, on budget, exceptional work, and courteous team.

Customer Service

Was greeted immediately, appointment setting was accurate, calls always answered by a human, questions addressed quickly.

Returned Clean

My Experience

Tom was knowledgeable and helpful

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

I have been a Coggin customer for more than 10 years. They have done great work for me now and in the past.

Customer Service

Returned Clean

My Experience

Amazing job. Super nice and straight forward

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Michelle was very professional. Eddie was very professional he communicated with me throughout the whole process. The customer service was excellent! Thank you

Likely to Recommend

Repair Quality

Eddie was great!

Customer Service

Returned Clean

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Repair Quality

Tom did a great job keeping me informed on step-by-step.What's going on with the truck.

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Personally, I believe that after-repair service is extremely important. It's what drives repeat business and recommendations, because sometimes repairs might not be completely perfect the first time around.

Repair Quality

The representative I communicated with was attentive, listened to my concerns, and addressed the issues with my vehicle in a professional manner.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Mr Steve at Coggin has went over and beyond to make sure I was at ease threw out my whole entire experience with Coggin. He has communicated with me the whole way through keeping me updated with everything and got my car back to me with in a short period of time. I thank him so much for everything! Thanks.

Customer Service

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Customer Service

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My Experience

Great job !!!

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

The team are great at keeping you we'll informed of the progress of your vehicle's care.

Customer Service

Returned Clean

My Experience

Eddy, who was a contact person made this whole process extremely smooth and seemless. Thank you