Cole's Collision of Clifton Park

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

From my arrival to final pick up my service was excused! Chris was knowledgeable and professional and very informative about the process. The enterprise rep Matt was actually wonderful as well! The updates along the way were perfect! My interaction with Haley was brief but she was great too! You can definitely tell that Cole’s collision trains their relationship employees well and probably treats them well too! Thank you for a great experience! Jennifer Eddy

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

Everyone at the company was so friendly. My car was released to me 5 days earlier than the targeted date, and they detailed my car for me! Very happy

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

service was great

Repair Quality - 5.0/5.0 -

very friendly and great service

Customer Service - 5.0/5.0 -

great service

Returned Clean

My Experience - 5.0/5.0 -

The looks good. The staff was helpful and courteous. It took a little longer than I expected. Thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

You did a great job on the repair, but the interaction with individual behind the desk when I picked the vehicle up was unacceptable

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Outstanding experience from initial estimate to completion of the work. Great communication on the progress and car returned in quick fashion. Always my first choice for repair work!

Likely to Recommend - 5.0/5.0 -

Absolutely will recommend.

Repair Quality - 5.0/5.0 -

Absolutely thrilled with the job done on my car! Couldnt be happier.

Customer Service - 5.0/5.0 -

Great communication from start to finish. Everything was well explained.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Updates were helpful

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Coles kept us informed throughout the process

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Prompt, communicative and clean service. No complaints whatsoever

My Experience - 5.0/5.0 -

Thank you! Car is beautiful 😊

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Cole's has never disappointed me over the last 15 years I have used them 4 times. The quality is great and the customer service is awesome.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I was informed every step of the way with the progress of the car

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The service at Cole’s was excellent. We were impressed worth the regular updates we received on the progress of the repair work. Everyone was courteous, professional, and friendly.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

We were kept updated throughout the process. Timely notifications.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Any contacts that I spoke with was courteous and prompt.

Returned Clean