Coles Collision of North Greenbush

4.8 (2,289reviews)
96%
97 North Greenbush Rd.,  Troy,  NY  12180

Collision repair needs for all makes and all models The latest full frame Car o Liner equpiment and Pro spot resistance spot welders, I-car Gold Class

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Kia
Subaru

Reviews (2,289)

Likely to Recommend

Why would I recommend them. So they can be as mad as I am. Now I have to take time off work to have them fix and put it back to the way it should be. I dont trust them.

Repair Quality

Terrible job. Grille insert not correct one for vehicle gaps around it. Investigate from underneath found harness hanging down. harness clips broken. Grille insert has broken tabs and missing securing tab locks. I took videos. Not happy at all. What a hack job. To release a vehicle like this is unacceptable. Your a body shop or maybe not with that kind of work being done.

Customer Service

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Returned Clean

My Experience

Just wanna thank you guys for finishing my car. It looks great love it and I really think you guys.

Likely to Recommend

Repair Quality

Love how everything looks on the car in wonderful job and how fast I got my car back

Customer Service

Customer service was great

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Sloppy job putting the car back together. My keyless entry on the door doesn’t work, there’s “stuffing” coming out of the parts that should be hidden. A piece of the door appears to be missing. And the headlight is sticking out more than the other side. This was not a quality job for having my car for 2 weeks.

Customer Service

Returned Clean

My Experience

Cole's staff done a wonderful job on our Pathfinder, making it feel like a new vehicle all over again. After test driving it, we were quick to realize the safe feeling of the vehicle with no hiccups. It was definitely a wise decision to trust Cole's with our vehicle and wouldn't hesitate to use their services again if the unfortunate event of an accident occurs. They did a wonderful job and I would gladly refer them to others.

Likely to Recommend

Great customer service and repair

Repair Quality

I had a bifurcated work order, and one part was missed. But they did took care of it right away, and super nice to work with.

Customer Service

Great customer service skills

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repairs came out great. Took less time then it was suppose to be in for. Thank You

My Experience

My Experience

The speed of the repairs and the communicated updates were both lovely to see and am happy with the repair results.

Likely to Recommend

Repair Quality

Customer Service

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My Experience

The car looks beautiful wish I had the money to replace the cloudy headlight covers. Thank you

Likely to Recommend

Repair Quality

Very nice

Customer Service

My Experience

I loved how easy the process was from having a rental car available when I dropped off my car to the regular updates to completing and sending in the final paperwork for me. The car repair was beautifully done as well!

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Repair Quality

Customer Service

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My Experience

Did great job on car thanks keith

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Repair Quality

Customer Service

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Repair Quality

Great work, thank you

Customer Service

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My Experience

Repair looks great. I liked that you were continually kept posted on the status of your repair. The young lady at the counter was very pleasant to deal with.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Great communication and a speedy repair!

Customer Service

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Repair Quality

Customer Service

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My Experience

Thank you for your consistent communication. I never had to wonder when I was getting my vehicle back or even where you were in the repair process. When my vehicle was returned, it was spotless inside and out. Thank you again.

Likely to Recommend

Absolutely

Repair Quality

Customer Service

Amazing customer experience

Returned Clean

Likely to Recommend

Like I said in the beginning they kept inform about everything that was going on and the vehicle was finished as scheduled.

Repair Quality

I am pleased with the work that was done on my Honda CRV. There is no problem with it at the moment.

Customer Service

I am pleased with the work that was done on my Honda CRV. There is no problem with it at the moment.

Returned Clean

My Experience

My bumper looks like new.