Collision Center 1 Prior Lake
In operation 64 years.
Collision Center 1 Prior Lake is your locally owned and operated collision repair expert. We take great pride in restoring your vehicle to its pre-accident condition with expert craftsmanship and exceptional efficiency. When you trust us with your vehicle, you aren’t just a number to a corporate consolidator—you are getting dedicated, honest service from a team that cares about our community.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 4:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good job
Customer Service - 4.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Thank you for the work put into my car. The paint match was excellent, and the final result looks great. I also really appreciated the quality of the complimentary dent repair and vinyl treatment—it was a thoughtful added touch that I likely would not have received at another shop. I have some feedback and suggestions based on my experience that could help make things even smoother for future customers. I understand everyone was doing there best. A clear plan was established and reviewed several times throughout the process, which I appreciated. At times, however, I found myself needing to remind the team of certain details, and I wasn’t always confident that everything was being consistently tracked. When taking calls or speaking with customers, it may be helpful to briefly review the file beforehand to ensure accurate updates and alignment with the agreed plan. Strengthening internal communication and documentation could help reinforce that consistency. When I came to pick up my car, clear coat bubbling was identified after the initial work, which required a redo. I appreciated that it was ultimately addressed, though catching this earlier could help streamline future repairs. The promised vinyl treatment was partially completed at my first pickup, so I needed to return to have both the clear coat issue and the vinyl finished. There also seemed to be some internal confusion about this complimentary service, and I experienced some initial pushback. Ensuring all team members are aligned on what has been promised to the customer would help avoid mixed messaging. As part of the original plan, I had requested that a squeak in the suspension be sent to my trusted mechanic for diagnosis. Instead, it was evaluated by an on-site technician without my approval, and I ended up coordinating that service myself. Following through on agreed-upon next steps would make the process more seamless from a customer perspective. One additional suggestion would be to maintain customer information within a single digital system rather than splitting between paper and digital records. This could improve consistency, communication, and overall efficiency. On a very positive note, Jessica was very pleasant and made the rental car process easy. I also appreciated the thorough communication with my insurance company and the effort to secure OEM parts that were price-matched and pre-approved—thank you for that. I’m also grateful to Josh for taking ownership for the shop of the challenges during the process and delivering a final result that reflects the high standard my mechanic expected when recommending your shop. Thank you again to the team for the work and care put into the final result—my car looks like it was never in an accident. I would appreciate this feedback being kept internal, as I’m a private person. I wanted to share both positive feedback and suggestions to support your continued improvement. Thanks again.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work! Helpful, good communication and timely work. I have used them in tbt past and will use in the future!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend to all. Very happy
Repair Quality - 5.0/5.0 -
Very easy to get done. Pleasant very helpful employees.
Customer Service - 5.0/5.0 -
Very helpful
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend.
Repair Quality - 5.0/5.0 -
Josh and his crew did a very good job repairing my 2025 Chevrolet Silverado 3500HD. I would highly recommend them. My body shop from now on. Nothing but high praises. ⭐️⭐️⭐️⭐️⭐️
Customer Service - 5.0/5.0 -
Josh and his crew did a very good job repairing my 2025 Chevrolet Silverado 3500HD. I would highly recommend them. My body shop from now on. Nothing but high praises. ⭐️⭐️⭐️⭐️⭐️
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Definitely satisfied with the repairs.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I’m more likely to recommend the shop to my friends and family members due to quality work they provided.
Repair Quality - 4.5/5.0 -
The Collision Center in Prior Lake is excellent location for repairs, and the staff is exceptionally friendly and helpful.
Customer Service - 4.5/5.0 -
Upon receiving my car, it was completely clean and ready for me to collect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were easy to work with! My vehicle looks amazing like nothing happened to it.
Customer Service - 5.0/5.0 -
He’s was awesome!