Collision Center 1 Prior Lake

4.9 (308reviews)
98%
16111 MAIN AVE SE,  Prior Lake,  MN  55372

In operation 64 years.

Collision Center 1 Prior Lake is your locally owned and operated collision repair expert. We take great pride in restoring your vehicle to its pre-accident condition with expert craftsmanship and exceptional efficiency. When you trust us with your vehicle, you aren’t just a number to a corporate consolidator—you are getting dedicated, honest service from a team that cares about our community.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (308)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

They are the best. Josh is great at explaining and helping out with little problems

Customer Service

They are the best. Josh is great at explaining and helping out with little problems

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very happy.

Customer Service

Returned Clean

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Customer Service

Josh was great!

Likely to Recommend

Repair Quality

Paint job is not perfect, it looks like there is lint in the paint. Thus just an average score.

Customer Service

You almost lost a job because the estimator was really grumpy! The Secritary w as great!

Likely to Recommend

Great customer service!

Repair Quality

The customer service was amazing! Truly top notch. The only thing I was a bit disappointed was the scratch on the side of my car wasn’t touched and I was told you would touch it up for me. Other than that, you went above and beyond!

Customer Service

Top notch!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would recommend this business to anyone needing repairs on their car because staff was easy to communicate with, they went beyond my expectations by setting up a rental car - other places I've gone to do not offer that service, they called me and let me know the status of the repairs, they initiated helping me with a second repair that was necessary and after I filed the claim, they took away the hassle by communicating with my insurance company and they completed the paperwork and completed the repair at a significantly lower price than the dealership service department had quoted.

Repair Quality

The service person fully explained the process, a rental car was set up and ready for my use on the day I dropped off my car to he repaired, my car was repaired in a timely manner, repairs were completed sufficiently, the service person even worked with my insurance on an additional repair that was required and completed it in a timely manner. Both repairs were completed at reasonable prices.

Customer Service

Staff was polite, asked me if I had questions and answered them thoroughly. Staff called me to inform me of progress on the repairs.

Returned Clean

Likely to Recommend

Repair Quality

Great job by all, good job josh!👍

Customer Service

Great job by all, good job josh!👍

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Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Car looks as good as new!

Customer Service

Parts were a challenge and the team did a great job of keeping me updated and actually fixing the car ahead of schedule!

Returned Clean

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Repair Quality

Customer Service

Very friendly staff at front desk.

Returned Clean

My Experience

Outstanding work and service as usual. Wouldn’t go anywhere else

Likely to Recommend

Repair Quality

Would not do business with anyone else

Customer Service

Returned Clean

My Experience

I was overly satisfied with repair. They are a very professional team. From the receptionist to the people in the shop. Very friendly and honest from start to finish. I will recommend their services to anyone who asks.

Likely to Recommend

Repair Quality

Customer Service

Quality of work is great, communication regarding status and timeline was a bit off with this repair.

Returned Clean

Likely to Recommend

Repair Quality

Did a great job on repair and communicated Cleary during the process.

Customer Service

Returned Clean

My Experience

While the bumper looks a little whiter than the rest (could've been the lighting), I'm totally satisfied with it. I can't even tell there was a long scratch on the passenger door and I'm very impressed with what he did with the crack on the door. Thanks you guys. 😃💜

Likely to Recommend

Repair Quality

Customer Service

Returned Clean