Crash Champions #0041 Franklin
In operation 13 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tim was great. Got my car back to me in just over a week. A+
Customer Service - 5.0/5.0 -
Tim was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful staff excellent work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people. Kept us informed thru the process.
Customer Service - 5.0/5.0 -
Easy to communicate with.
My Experience - 5.0/5.0 -
All was good. I really appreciated Tim keeping me informed of the progress. Thank you!
My Experience - 5.0/5.0 -
Yes I was satisfied with the work , my car was clean and Smells very nice after the work was done , I had one problem it took to long to complete . 1 month is a bit long
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very nice and communicated with me about my car’s progress every step of the way! I would definitely recommend them!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and a pleasure to work with…..👍👍👍👍
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication, met/exceed timeline expectations and car looks great! Loved the detailing job as well, wasn't expecting that
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Ryan was great. My car looks amazing. He even cleaned the inside center console and I appreciated that so much! I know it was disgusting. But what my problem is was Angie, the phone receptionist. She was plain rude! She blankly told me she had to hang up and couldn’t talk to me anymore because she had no power. Who the freak talks like that to a customer? I hung up and wouldn’t communicate with her anymore. I also was told it’d be up to 15 days and it was over 3 weeks. I was told things a customer should never have been told. I will never ever come back. Thank you Ryan for making my car amazing, but shame on you Angie for thinking it was okay to talk to me that way! Never again!!!!
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
The repair was fine. Ryan was great. Took way longer than they said and they lied multiple times and said things that shouldn’t have been said. Angie was the worst part of it all. Will never come back.
Customer Service - 0.5/5.0 -
Again- Angie was horrible.