Crash Champions #0041 Franklin
In operation 13 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would definitely recommend to everyone!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was great! Great communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing experience. They took about 3 weeks to fix my car. Everything looks great. Perry and Ginger are amazing!! I had a great customer service experience from them.
Customer Service - 5.0/5.0 -
The manager is amazing. They will explain you everything in details and made sure everything was taken care of
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
They were great. Professional, pleasant, and quick.
Repair Quality - 5.0/5.0 -
Crash Champions off Murfreesboro Rd were great. They paid attention to detail , fixed my car like new, kept me informed, were friendly, professional and use pleasant to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
We will never use Crash Chanpions again
Customer Service - 2.0/5.0 -
The ladies up front were very nice. Ryan was nice as well, but did not communicate well.
My Experience - 5.0/5.0 -
Amazing customer service from Perry & Ginger. Thank you both and I will definitely tell friends about you guys .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ginger and Perry offer exceptional customer service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You all took great care of my car and you were great communicators along the way! This was the easiest auto repair process I’ve ever experienced. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Something went wrong; but they made it right! And they did an excellent job!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Once again very professional experience from the front desk to pick up. Ryan was very responsive and provided updates throughout the whole process. Highly recommend.