Crash Champions #0041 Franklin
In operation 13 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Communication was good, until it passed the initial completion date; then it became quiet.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Such a great experience! The team at this location was so caring, loving and personable! They did quality work and fast!
Customer Service - 5.0/5.0 -
Best experience ever! The team at this location were so loving, caring and personable!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I would greatly appreciate if they had got my name correct They use my wife's name instead of mine. Overall the service was great the repair looks good and I would certainly work with them again
My Experience - 5.0/5.0 -
This location always prioritizes customer service. Knew I was traveling out of town for the weekend and delivered my repair early so I was able to travel in my own vehicle. Highly recommend this shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would use them again in a heartbeat
Repair Quality - 5.0/5.0 -
Car looked great! They even buffed out a couple scratches not related to my insurance related repair at no extra cost which was above and beyond and the main reason why I would go there again and tell others I was so impressed by that.
Customer Service - 5.0/5.0 -
Staff easy to work with and very friendly
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Crash Champions did a good job communicating the status of the repairs. They were very quick to remediate the minor issues I found after picking-up the car. Crash Champions also did a great job with the repairs.
My Experience - 5.0/5.0 -
The team was so accessible and responsive and kept me in my insurance company up-to-date on the repairs, as well as answering any questions I had in the meantime. I couldn’t have asked for a better experience. My car looks terrific. I can’t thank you all enough.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great, work completed quickly
Customer Service - 5.0/5.0 -
Awesome service end to end
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would only recommend a service if it was outstanding in their performance
Repair Quality - 5.0/5.0 -
They were great about keeping me informed on the progress of my repairs, which were completed much faster than I expected but greatly appreciated.
Customer Service - 5.0/5.0 -
They did an excellent job on my repairs and have an outstanding warranty.
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
I was really pleasantly impressed with crash champions, such a wonderful and easy process!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
very efficoent booking communications and excellemt finished product
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional and friendly