Crash Champions #0041 Franklin
In operation 13 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Professional and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far, the service has been great, and we've had the car for 3 days. It appears to be fine
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication, friendly service and super fast repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Funny you should ask me because I have already told several people about the good service that I received
Repair Quality - 5.0/5.0 -
I must complement the professionally & thoroughness of both Angie & Joe at Crash Champions - Franklin. They handled the repair process on my 2019 Toyota Tacoma with speed & efficiency. Job well done!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Franklin Crash Champions did a great job repairing our car. They are super easy to work with for scheduling and kept us updated throughout the process. This is the third car we've had worked on there and we would highly recommend them to our friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an awesome job
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great staff. Fine work.
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Angie was splendid in every way!
My Experience - 5.0/5.0 -
I like that we get text updates on the status and price of the car. I also cannot thank you all for delivering our car to our house before the winter storm hits Nashville. That was way above and beyond what I expected and that kindness from your team truly makes a big difference to others. I know you all didn’t have to do that. Thank you all so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did a great job!
Customer Service - 5.0/5.0 -
Great customer service!
Returned Clean
My Experience - 5.0/5.0 -
Great, proactive communication - handled admin tasks for me, super simple process. A+ service
My Experience - 5.0/5.0 -
Excellent service and repair work. Ryan was professional and got us back in our car earlier than originally promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very good service in this area
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joe and his staff at Crash Champions are the BEST!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My heat is not working properly. It runs out eventually and sometimes takes 30 minutes of driving to start.