Crash Champions #0041 Franklin

4.8 (5,081reviews)
95%
3975 Carothers Pkwy,  Franklin,  TN  37067

In operation 13 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (5,081)

Likely to Recommend

Repair Quality

Joe and his staff at Crash Champions are the BEST!

Customer Service

Returned Clean

My Experience

My heat is not working properly. It runs out eventually and sometimes takes 30 minutes of driving to start.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very friendly, helpful, and knowledgeable staff who really went above and beyond to make a traumatic event not so traumatizing!

Likely to Recommend

Repair Quality

Amazing staff and service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Service and repairs were wonderful!

Likely to Recommend

Repair Quality

Customer Service

Angie at the front desk is wonderful and my Service Advisor kept me updated throughout the repairs!

My Experience

Everyone was polite and friendly.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

They did a great job fixing the car. Thanks

Customer Service

My Experience

Everyone was friendly and kept us well informed on during the process of our repairs.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Staff was efficient, helpful and pleasant, the workmanship was top-notch and the turnaround time was excellent. This is not the first time I’ve used them for repairs, and they’ve never let me down.

Likely to Recommend

Repair Quality

I have used Crash Champions several times in the past 10 years, and they are good at what they do. I have no complaints.

Customer Service

Customer service was great.

My Experience

I liked being notified about the progress almost daily

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Efficient, terrific communication, helpful and did a good job. Seamless help with car rental company. Would totally use again.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Angie, Rodney and Stephanie are friendly and professional. They explained the process and were glad to answer questions. The vehicle looks and drives as if it were never damaged. Overall great experience .

Likely to Recommend

Repair Quality

They were friendly and professional. They kept me up to date on the process. Work done right and ready when promised. I would recommend Crash Champions.

Customer Service

Customer service was excellent.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

This repair was my second Case in 6 months. Both Cases were repaired very quickly and I am very satisfied. I also have recommended you to several friends in case they need your services. Thank you!