Crash Champions #0051 Copperfield
In operation 18 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 3.0/5.0 -
I don’t know yet
Repair Quality - 4.0/5.0 -
Give customer details information from beginning then customer will make a decision for the repair or just an estimate
Customer Service - 3.5/5.0 -
I don’t like a customer service. So rude
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
The main repair was done well. However, in the process of replacing my door with a used door. The used door seal at the lower edge of the driver side window was used. It was in obvious poor shape compared to the rest of the seals. The shop fixed that immediately. Then it was noted the the pin striping on my car was not done after the paint job. I am still waiting to hear from the pin striping guy as of today.
Customer Service - 3.5/5.0 -
When all this is done, I will have made a total of 3 trips to the shop to get the little details corrected that were missed. They are very good at communicating with the customer, but there seems to be a communication/QC issue internally.
My Experience - 5.0/5.0 -
I appreciate that my car was ready before the estimated due date and they washed and vacuumed the care.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend if anybody needs
Repair Quality - 5.0/5.0 -
Thank you for saving my 2018 GTI. It really means a lot.
Customer Service - 5.0/5.0 -
Customer service is above and beyond. I was notified almost daily of progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Truck looks good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Matt, thanks a lot. Nice work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair was completed ahead of schedule and you can’t tell there was ever any damage. Matt did a great job of letting me know the status of repairs.
Likely to Recommend - 5.0/5.0 -
This is the third vehicle that I’ve taken to Crash Champions and each time they’ve done a great job.
Repair Quality - 5.0/5.0 -
Christ champions did a great job on the repair of my truck. You can’t tell that there was ever any damage. They also kept me informed throughout the process until completion.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Matt answered all my questions (extensive,) and communicated very well during the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
yes , i appreciate everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied with the customer service I was informed every day about the status of my car and the progress, thank you very much I will recommend you to anyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completed with in reasonable time matter.
Customer Service - 5.0/5.0 -
Kind snd friendly