Crash Champions #0055 Katy
In operation 18 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was FANTASTIC
My Experience - 5.0/5.0 -
The customer service from start to robots was incredible. Looking to do more work here.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mia was great throughout my vehicle repairs process and kept me informed on the status on a daily basis. I’m extremely satisfied working with her.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone nice and friendly and kept me updated throughout process
My Experience - 5.0/5.0 -
Delivered work completion on date promised. Quality work. Car looks great. Thank You
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, great communication and work completed when promised. Car looks great.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
As I mentioned earlier, I would be glad to encourage my neighbors and friends to go to. Crash Champs and check in at the Service counter and get instructions to start the process of inspection of vehicle damage and processing what is needed to be done per owner’s request.
Repair Quality - 5.0/5.0 -
I was glad in choosing Crash Champions to handle the damage done to my car, that looked like my car was new again.
Customer Service - 5.0/5.0 -
The work to restore my car back to it’s original condition was perfect, just as I had expected.
Returned Clean
My Experience - 5.0/5.0 -
Job and quality was well done. Only concern is the difference in completion date that was texted to me versus the verbal answer I received when I called. Made it confusing when setting up the rental through insurance. Otherwise everybody was friendly, had a great attitude and gave me confidence that the repair would be handled professionally.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Buen servicio
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good service, accurate estimate for repair time, very good repair work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our car looks better than ever!
Customer Service - 5.0/5.0 -
Anissa was very friendly, professional, and responsive.
My Experience - 5.0/5.0 -
Everything was great. Great customer services & they did a great job on my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything went smoothly
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks GREAT! Everyone was so professional and I loved all the updates along the way. Thank you so much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
None
Repair Quality - 5.0/5.0 -
You kept me informed on the repairs. The end product is great. Thanks 🙏
Customer Service - 5.0/5.0 -
None
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the second time I have taken my car to have collision repairs to Crash Champions on Katy, TX. Their service is superior and I 100% recommend this location!
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
As far as I can tell, everything seems to be okay.
Customer Service - 4.5/5.0 -
Communication was frequent, though too optimistic timing wise as completion kept getting pushed out. Frustrating as I had out of town family visiting and I lost a day with my son’s family believing that I’d be able to pick my car up. Ended up needing to drive two vehicles everywhere to accommodate 7 persons.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
The girls on the front desk were excellent in the treatment of this customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am please with the results. Crash Champions was awesome and professional and they did an amazing job. I totally recommend