Crash Champions #0055 Katy
In operation 18 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Great job done on time. Kept me informed as the repair progressed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good quality job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I really would
Repair Quality - 5.0/5.0 -
Great turnaround
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfied with the results of my vehicle.
Customer Service - 5.0/5.0 -
Everything was handled over the phone and through email. The staff was easy to work with.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Commutation needs to be improved. I had to call every time I wanted an update.
Customer Service - 4.0/5.0 -
Commutation needs to be improved. I had to call every time I wanted an update.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Best cash renewal and recovery around
Repair Quality - 5.0/5.0 -
You provided excellent and fast service. Greatly appreciated.
Customer Service - 5.0/5.0 -
ANISSA and the rest of the staff were amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am a repeat customer at Crash Champions, I love the quality of their work and their customer service is excellent. They kept me informed every step of the way and finished ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Telling people not to come here
Repair Quality - 0.5/5.0 -
Extremely dissatisfied. I picked up my vehicle after insurance covered repairs, and it immediately began making a loud, distinct whining noise whenever turning the steering wheel. It did not make this sound prior to being dropped off. When I brought it up to the staff they tried to dismiss it by saying “it sounds like rubber on concrete” I brought it back a day later to have it fixed after confirming it was the wheel itself was making the noise not the rubber. They dismissed their mistake and tried to blame it on my accident, and told me Progressive wouldn't cover it. To make matters worse, the employee helping me explicitly asked me to fill out this review but instructed me to lie and omit the fact that I had to bring the vehicle back for a secondary issue 'so she could get a good review.' This is incredibly dishonest behavior. I have an official PA State Safety Inspection report from just a month ago certifying that my suspension and steering were completely safe and roadworthy. This noise is a direct result of the collision or the shop's teardown, and attempting to hide a failed repair to manipulate internal metrics is completely unacceptable.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were helpful and good with working with my schedule and advising about dropping car off
Repair Quality - 5.0/5.0 -
The work was very good and quick with updates along the way .
Customer Service - 5.0/5.0 -
Good communication and Pleasent to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and quickly done. Appreciate the timely and quality work
Likely to Recommend - 5.0/5.0 -
Great shop and service. Would use them again for any repairs needed
Repair Quality - 5.0/5.0 -
Totally satisfied with the work and repairs by the Crash Champions team!