Crash Champions #0058 Tomball
In operation 16 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0 -
Very helpful and communication was excellent and way above expectations
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
Unlikely
Repair Quality - 1.0/5.0 -
Crash Champions was completely unprepared to repair my vehicle. There were constant additional charges to my insurance company for repairs.
Customer Service - 1.0/5.0 -
Tgey did very little to communicate and update me on repairs, their communication needs a lot of work.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Such a great experience. I've always had an apprehension towards car repair and my experience with Crash Champions was the most seamless process that I've ever had. The updates, the timing, and the care shown was top notch. I would highly recommend this company for quality of work and customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Easy process, did good work and cleaned the truck well afterward.
Customer Service - 5.0/5.0 -
Great communication. Only issue was beyond their scope in the door arriving damaged.
Returned Clean
My Experience - 0.0/5.0 -
Although the work was very good, and the communication was excellent, how in the world did you get the estimated time to repair by seven (7) days? If you had estimated accurately, I could have made my plans accordingly. Instead, your erroneous completion estimates caused me distress - twice! I made plans, involving the use of my truck, based on your completion estimates. And twice, I had to make rather painful, very inconvenient changes, due to failed dates. You need to do a much better job of controlling customer expectations! End of story.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fair pricing, work seems to be perfectly holding up, clear communication for the most part. Very happy with experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
It a was fine. Had to call a few by times to get updates and they kept saying they could not get the correct door handle for some reason so that delayed it some days. When I went to pick it up it was not ready and they had to take it back to finish something that had not been done. They also left trash and old parts in the bed if the truck. Like it was trash can
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
No repairs were done.
Customer Service - 5.0/5.0 -
Staff were very friendly and professional
Returned Clean
My Experience - 5.0/5.0 -
Looks great and the staff was very helpful and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Yall did great!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great effort, communication, hospitality, customer service and overall experience. I wish this experience could be replicated to other businesses. Mary at the front and Scott were dynamic. I couldn't have ask for another place to give my businesses to.