Crash Champions #0066 Bellaire
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Daniel was great. Very fair/good pricing and delivered on time to make it convenient for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the work they performed and their attention to detail and follow up when I brought a few things up after I picked the car up. Communication was excellent and the paint job done on my vehicle was flawless. Highly recommend them.
Customer Service - 5.0/5.0 -
Great people! Appreciate Daniel quite a bit
Returned Clean
My Experience - 5.0/5.0 -
Very good customer service. Help me feel good about the service that was going to be done and even more importantly they did a great job on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excelente trabajo gracias
Likely to Recommend - 1.0/5.0 -
The work got done and Gary tried, but it was not worth the headache. I didn’t feel like the employees cared at all about me, my time, or making sure I understood what was going on.
Repair Quality - 4.5/5.0 -
My vehicle is fixed and drives well, I have no complaints on the finished product
Customer Service - 1.0/5.0 -
I have to give this a 2 because of the frustration I experienced. The shop missed two target deadlines, failed to communicate with me properly, and because it took over a month - Enterprise denied extended coverage even though I was assured by the shop that it had been taken care of. I had to spend additional time on the phone with my insurance to get this handle. The only redeemable part of this situation was Gary. I honestly feel bad for him. The people that work for/with him do not know what they are doing and do not care, and you can tell. But I felt that Gary genuinely did feel badly about the way I was treated. He had been out on vacation and things basically fell apart from that point on. I know it is not his fault, but wow, this place was a disappointment.
Returned Clean
My Experience - 5.0/5.0 -
Great people perfect service. Daniel T, treat me as a family member with daily status updates and explaining every step of process. Front desk is exceptionally friendly and helpful, I appreciate their care and commitment to satisfy every customer needs,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service is nice. When the was towed to garage Thompson sent me go home.
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Did a great job on my car’s backend repair but they did not fix the A-Pillar plastic side molding trim on the passenger side. I didn’t notice this until I got all the way home. ALSO… the Enterprise rental car front desk person said they were not notified of my reservation until the day i dropped it off in spite of the fact that my repair was scheduled several days before earlier.This required me to wait over an hour to get my rental.
Customer Service - 3.5/5.0 -
Crash champion, Front Desk lady snidely indicated that I was an hour late when I dropped my car off. I didn’t realize it was a firm appointment.
My Experience - 5.0/5.0 -
Looks Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I would like to say that the whole experience was absolutely smooth and seamless from the moment i arrived. As a first time car owner and first timer in an accident needing repair i was a bit overwhelmed with what it would all entail. I was recommend by my insurance to this location and i do not regret it. Immediately upon arrival i was put at ease by how welcoming this place was.. kudos to the receptionist. i was then given a walkthrough with mr.thompson who allowed me to explain what occured and what issues i had and then he asked a few questions relating to it. He did his own walkthrough inside and outside vehicle. He then explained the process by which an estimate will be made and asked if i wanted to be contacted through phone calls or text messages and i replied both were fine. Within a day or two i received a full estimate by which then he explained that through out the whole process i will be informed up until it was time to pick up the vehicle. Even he could not reach me by phone i would immediately receive a text message. I felt like i was being taken care of by a friend rather than an employee… the constant updates were greatly appreciated. I saw the outcome and i could not tell that there was ever any damage at all. As someone who is quite skeptical at times i truly felt like this place really does care about providing the best costumer service and the best quality work. I would highly recommend this place in the future. Thank you to the whole team that worked on my car!!
My Experience - 5.0/5.0 -
I’m happy about their prompt good quality work.
My Experience - 5.0/5.0 -
They are awesome-especially Elvis.
Likely to Recommend - 5.0/5.0 -
Elvis should be promoted. He’s professional and engaging.
Repair Quality - 5.0/5.0 -
Great work and very quick.
Customer Service - 5.0/5.0 -
Elvis is terrific