Crash Champions #0076 Ingram
In operation 15 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
What a seamless and pleasant experience. Matt the office manager coordinating the scheduling and also the acquisition of a rental car (pick up and drop off ) Jose the shop Foreman with updates and presented a clear picture of the repairs and why. The product came out beautiful ! I almost look forward to another angry deer attack. Btw deer was fine. Slammed into my drivers door and ran off without a limp. I think I even saw him give me the bird as he sprung back into the woods.
My Experience - 5.0/5.0 -
Service was excellent. Raymond was so attentive and kept me updated frequently. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job in a timely manner
Customer Service - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0 -
I would recommend it to both highly y’all did a good job.
Repair Quality - 5.0/5.0 -
Very professional with a great attitude your Service was great. And I’m very grateful that had my car fixed there. Raymond had a very nice personality. I’m very happy with everything. My car looks very pretty. Y’all were great.
Customer Service - 5.0/5.0 -
Yes, I was very satisfied with a customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was very professional from drop off to pick up for my truck. Staff keep me fully informed throughout the process. Very happy with quality of work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I think they did a fantastic job. I did have a part that was popped out when my vehicle was driven out to me, but he went and took it in the back and then came back right away and it was fixed. They did above and beyond on the repairs. It looks like a brand new car.
My Experience - 5.0/5.0 -
Great, smooth and personal customer service! Very professional and efficient. Nice work!
My Experience - 5.0/5.0 -
We love everything about it. Y’all did a great job and Raymond was a great guy. Great customer service help very informative and very knowledgeable of what he’s doing. We wish they could all be like him I would definitely recommend people to him and to the company👍 ⭐️⭐️⭐️⭐️⭐️
Likely to Recommend - 5.0/5.0 -
Most definitely I will recommend you all to anyone that may need work on the vehicle
Repair Quality - 5.0/5.0 -
I really appreciate for what I did for my car. I’m so happy with it and everyone there was so great especially Raymond. He was very helpful and informative and just a great guy. Wish there were more like him out there. Thank you again.
Customer Service - 5.0/5.0 -
Customer service was perfect. Everyone there at the office was great makes you feel real good. Great place I highly recommend you all to everyone.
My Experience - 5.0/5.0 -
He did so well and my car doesn’t even look toched and the communication was amazing. This guy definitely deserves a raise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
My Experience - 0.0/5.0 -
More empathy towards customer would be nice. Short notice was given to me to pick up my vehicle. I didn’t get proper advice by my adjuster on how to return the rental vehicle and pick up my car the same day. Need to be more concerned for customers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The only reason it wasn’t a 10 was because the day I called to see if my car was ready. I was placed on a 22 min hold. I decided to hang up and call again. I was told the person I was working with was on lunch. I would have rather instead of being placed on hold just been told they will call me back after their lunch.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Matt and the team were as kind and professional as always. My car was stolen for the second time and once again they delivered exceptional service. Thank you!