Crash Champions #0078 Babcock
In operation 15 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone we met and were helped by were extremely helpful and informative
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
A small issue that I have been assured will be rectified, there are some issues with the repairs as noticed upon inspection at pickup. I mentioned it and pointed out to the female receptionist, as my service advisor stepped out. I can not give a positive for overall service until these issues are repaired.
My Experience - 5.0/5.0 -
I was very satisfied with the completed repairs and was able to pick up my vehicle before expected time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Although a good painting job was done, your QC department failed to check the roll up qnd roll down of the passenger window, thus having to return to the shop. Lack of communication between your sales department and the insurance company ref to the deductible
Customer Service - 3.0/5.0 -
See my previous comments
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They are the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I feel like the services needed based on the claim were covered and questions answered to my satisfaction. I think Robert was personable efficienct in covering my claim repair and he kept me well informed.
Customer Service - 5.0/5.0 -
I thought everything was handled well.
Returned Clean
My Experience - 5.0/5.0 -
Looks like it never happened 🥰
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The staff is super nice and very helpful. Kept me informed on the status of my car. I appreciate them very much. However, I took my car back because the door (driver side) was very difficult to open. They adjusted the door, so it is easier to open and I appreciate their quick response to fix it. When I got home, I looked closer and the bottom of the door is not lined up correctly with the back door and has a wide opening and I don’t like the way it looks. I can’t leave my car there to be fix because that is my only means of transportation so, I am not sure what can be done to fix it.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for your service . You were customer frendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Such great service and great communication!
My Experience - 5.0/5.0 -
Armando did an amazing job. I was on a tight schedule,having to move cross country and he was able to fix my car in the nick of time.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
My car came back with both existing and new damage and now requires further repairs.
Customer Service - 5.0/5.0 -
Gage is polite and attentive.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair for my 2013 Honda Odyssey after a crash collision is excellent. What I like most is that they kept me informed of the step-by-step repairs, so I was not in limbo. I also found out at the end that normally they close at 6:00 p.m. But if your car repairs are completed that day, and you cannot pick it up at exactly 6:00 p.m. They will work with you to pick up the car that same day or at a later time. My advice is that if you need body work on your vehicle, this is the place to go; they are very courteous, and the work is done right the first time.