Crash Champions #0078 Babcock
In operation 15 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair for my 2013 Honda Odyssey after a crash collision is excellent. What I like most is that they kept me informed of the step-by-step repairs, so I was not in limbo. I also found out at the end that normally they close at 6:00 p.m. But if your car repairs are completed that day, and you cannot pick it up at exactly 6:00 p.m. They will work with you to pick up the car that same day or at a later time. My advice is that if you need body work on your vehicle, this is the place to go; they are very courteous, and the work is done right the first time.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Crash Champions did a great job keeping me updated on my vehicle repairs!! There were timely and consistent!! I would recommend them 10/10!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great work and communication!
Repair Quality - 5.0/5.0 -
Mando gave me up-to-date information on a day-to-day basis. He told me exactly what parts were ordered for my truck and when they were installed. This gave me a piece of mind that no dollar amount could give.
Customer Service - 5.0/5.0 -
Excellent!
My Experience - 5.0/5.0 -
Excellent work and very good customer service. My car looks like new, and the entire process was fast and professional. Thank you very much for your help and attention!
My Experience - 5.0/5.0 -
Excellent. Communicated progress and delivered 2 weeks ahead of schedule. Thank you!
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Excellent fast and great service
Customer Service - 5.0/5.0 -
Great assistance
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Completely satisfied.
Repair Quality - 5.0/5.0 -
Given the widow of being without my primary vehicle set at one month. I WAS GREATLY surprised and satisfied with ALL THE REPAIRS being COMPLETED AND RETURNED TO ME marked complete in one week.
Customer Service - 5.0/5.0 -
The vehicle was returned with new parts and quality repairs at my expectations.
Returned Clean
My Experience - 5.0/5.0 -
Mando was very good as far as explaining the repairs and kept us updated as the repairs were made . He even completed the repairs way ahead of schedule . I would not hesitate to recommend crash champions for repairs needed .
My Experience - 0.0/5.0 -
The trimming on top of the tire that they replaced is not installed correctly as the ends are still loose and flappy. The window tint inside the tailgate was damage/ scratched by them while my car was in their repair shop which I know they won’t take accountability and fix it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Both Armando and Annalicia were great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
I could recommend the painter, but not the rest of the company. I only chose this location due to its proximity to my work and that they were a verified oartner with my insurance carrier. I would not choose to have my vehicle repaired here again
Repair Quality - 2.5/5.0 -
Paint work was very nice, the mechanical work performed was sub par and I had to correct multiple issues myself. Both of my right side door panels were damaged during removal and were missing installation bolts when put back together. Window regulator carrier plate bolts were left loose and rattling, door panels were damaged and I had to repair them, overspray all over the rear sliding window I had to remove, under hood radiator closeout panel was not reinstalled when I picked up and had to make 2 trips back to the facility to get my part, emblem was left off the right front door, the window one time use moldings on the front and rear doors that were removed were not replaced and were reinstalled and do not stay properly now. The right front headlight did not work when I came to pick the truck up, as they had to fix that issue on the spot , they would have obviously known the under hood radiator panel was missing and didn’t say anything or make an effort to repair when they knew it was missing. I am a 35 year master tech for Chrysler, so I do know how to do these repairs properly. I will be contacting my insurance to investigate the estimated repair costs and make sure that they were not billed for these parts that were not installed on the vehicle. All I got were excuses that it was a new tech and that 2 different people worked on it. That is no excuse, do better. Hire and pay for quality techs that know how to perform appropriate repairs. Won’t recommend this location to anyone, which is a shame because the paint work itself is very nicely done.
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Great service and great people to work with overall great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks! Great job
My Experience - 5.0/5.0 -
I appreciate their communication throughout the process. They did a great job on repairing my vehicle.. Great customer service.