Crash Champions #0080 Universal City

4.7 (5,193reviews)
92%
2317 Pat Booker Rd,  Universal City,  TX  78148

In operation 14 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (5,193)

My Experience

Repair was quick and they kept me up to date the whole time they had my car

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would of chosen a negative number if it was an option

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service, Javier was very helpful he answered all my questions

My Experience

Great service and experience with the staff. Highly recommend this shop to anyone. Very professional and attentive.

Likely to Recommend

Repair Quality

Customer Service

Service was great. kept me well informed throughout the process.

My Experience

This was the best experience ever for car repair from start to finish. They kept me informed daily and finish on time as promised. The workmanship was 1st class. I would highly recommend to others.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Well, I just got it back but it looks good so far and I thoroughly appreciated the communication through text voicemails and phone calls. And I also liked that the shop was next to Enterprise and your personnel were professional and courteous and all that good stuff.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had an outstanding experience at Crash Champions, and I want to recognize Javier for the exceptional customer service he provided throughout the repair process. From the moment I arrived, he was professional, knowledgeable, and genuinely cared about making sure I was informed every step of the way. He took the time to answer all of my questions, kept me updated on the progress of my vehicle, and made what could have been a stressful situation completely hassle-free. It's rare to find someone who combines great communication with such a positive attitude. Javier's dedication to customer satisfaction truly stands out, and because of him, I would confidently recommend Crash Champions to my friends and family. Thank you, Javier, for providing such a first-class experience!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Always has done a great job with all my repairs

Customer Service

My Experience

I received excellent service and will come back again if I need service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Already speaking to them about other things...

Repair Quality

Great job

Customer Service

Was truly GRATEFUL how professional, honest, and how assuring they were that the parts that they ordered and how they were put on my car would be handled. Truly satisfied with the results and the fast turn around time!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Good job!

Customer Service

Good job!

Returned Clean