Crash Champions #0083 North Lamar
In operation 15 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
They called me to come pick up my car and as I walked up to it, I could see that it wasn’t even completely finished. Somehow they billed me for what wasn’t even done including the labor before it was completed.
My Experience - 5.0/5.0 -
Everyone is courteous and professional. We were kept informed as to pick up status. The repair was flawless
My Experience - 5.0/5.0 -
I had a great experience at Crash Champions. They finished the body work on my car several days earlier and were so friendly, helpful, and easy to work with. I also loved hearing the guys in the back of the shop singing to music when at reception as it just seemed like they must enjoy life and what they do :)
My Experience - 0.0/5.0 -
I called and asked my representative to call me back. I never received a return call. There was damage to my front left wheel that didn't get addressed prior to the return of my vehicle.
Likely to Recommend - 0.5/5.0 -
I asked for a return call and didn't receive one. That was very important to me.
Repair Quality - 2.5/5.0 -
All repairs were not submitted to my insurance co initially. I requested a return call. I didn't receive one.
Customer Service - 3.5/5.0 -
I requested a return call and didn't receive one.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The guys did outstanding work, and talking with Estaban, it is clear that they value doing things the right way. I'm confident that I recieved the highest quality of work.
Customer Service - 5.0/5.0 -
Estaban went above and beyond. He kept me updated throughout the entire process and helped me feel comfortable leaving my car in Crash Champions' hands.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Door is making noise and letting air in somewhere. Need to make appointment to fix.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Camilla at Crash Champions North Lamar in Austin Texas was great to work with and 10/10 would recommend her to anyone!
My Experience - 5.0/5.0 -
Very professional, and quick turnaround.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely perfect and better than I expected
Customer Service - 5.0/5.0 -
Every single person I encountered was AMAZING! All the staff was helpful, patient, and informative. EXCELLENT. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already told my dad that next time he needs to come to y'all.
Repair Quality - 5.0/5.0 -
That was the easiest, most pleasant and most efficient process. My car was done earlier than they told me and it looks brand new. Y'all are the best! I really appreciate how easy yall made that process.
Customer Service - 5.0/5.0 -
Esteban (I think that was his name but I can't remember!) took the time at the end to walk me through everything and I appreciated the care and time to individually explain everything and leave room for questions. Everyone was super clear and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great and everyone we dealt with at Crash Champions was super nice and helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Esteban with crash champions was AMAZING!!!!