Crash Champions #0105 Elliot
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Service Quality
My Experience - 0.0/5.0 -
Was told ac was working blowing cold but it’s blowing hot air
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
I have to return for unfinished trim work.
My Experience - 5.0/5.0 -
Communicated through the whole process which made me feel at peace with my car being in great hands and Dominic was extremely nice and friendly. Front desk was also very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dominic and everyone was so communicative and super responsive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work and appreciate the text updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything went very well. We were kept informed about the cars status throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Customer service
Repair Quality - 5.0/5.0 -
Customer Service is awesome because they will tell you what’s the status of your vehicle.
Customer Service - 5.0/5.0 -
One of the customers service her name is Skyler showed how much she care about their customers by making sure that she informed me every step of the collision process. She had my vehicle drop to my work after it was done.
Returned Clean
My Experience - 5.0/5.0 -
Great service very happy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Team was great 👍
Customer Service - 5.0/5.0 -
Good communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Crash Champions were amazing to work with. They kept me updated throughout the whole process as to the status of my repairs. Everyone that I spoke with were courteous and helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was updated throughout the repair of my vehicle. My vehicle was completely repaired in a very timely manner. I would recommend them to anyone.
Customer Service - 5.0/5.0 -
Very pleasant experience.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
When I received my car back, it was very dirty. I had to clean the windows myself because they were so dirty I could barely see out of them. The dirty rag was left in my car. The shift handle is also broken, and there is now a nail in one of my tires. The nail was not there before, as I had my car serviced right before I brought it in. This was the worst service I’ve ever experienced. On top of everything else, they called me 30 minutes before closing, after I was already on my way to pick up my car, to tell me it wasn’t ready. Then, 30 minutes later, after I had already turned around and gone home, they called again to say it was ready. The entire experience was frustrating, disorganized, and completely unacceptable.
My Experience - 5.0/5.0 -
Very impressed. First business that kept me informed as to the current status of my vehicle. Front desk nice and very polite lady. I would also recommend friends and family to use this facility.