Crash Champions #0127 Rolling Meadows
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
Good job and on time
Repair Quality - 5.0/5.0 -
Great job Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Initially, the updates were satisfactory. However, as the completion date approached, they ceased. Consequently, I had to make regular calls to inquire about the ongoing delays. On two separate occasions, I was assured that I would receive a call by the end of the day, but this did not occur. The quality of the repair is excellent so the technician did a great job.
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My care looks like new. I appreciate the claims and repair process and the coordination with Enterprise Rental. Their associates were very courteous and kept us informed throughout the repair. We definitely recommend.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service. Thank you.
Likely to Recommend - 2.5/5.0 -
I wouldn’t feel comfortable recommending, but would say overall it wasn’t terrible if asked
Repair Quality - 4.0/5.0 -
Paint job had some very minor flaws
Customer Service - 2.5/5.0 -
Initially very good, then communication deteriorated about when car would be ready as delays continued and there were staff changes
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was vert friendly. They made sure I understood what was being done to the car & how long the repairs would take. The shop kept me informed as the repairs were being made on the car & that the repairs were being completed so that the car would be ready by the projected completion date. When the car was ready - 1 day earlier than projected - the work was beautiful. Could not tell that someone had hit the car ! The car sparkled. It had been cleaned inside & out. Fabulous work. Also, they made sure that I understood the costs, how much wa s my responsibility, what the insurance was going to pay, and how to take care of the car so that the new paint would not be scratched or marred. A very pleasant experience with the shop. Even my spouse was impressed! Like I said, the car looks great, the personnel were friendly and informative. We truly are grateful for the opportunity to have the car fixed by a company whose employees go the extra mile. Thank you everyone who made this experience a good one with a wonderful outcome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm very happy with my experience at Crash Champions. Communication was excellent and my car was ready sooner than I expected. The repairs look great.
My Experience - 5.0/5.0 -
Good work and on time
Likely to Recommend - 5.0/5.0 -
Definitely would recommend to our friends and family members - already have! Thanks.
Repair Quality - 5.0/5.0 -
Beside the excellent work done on my Subaru Crosstrek, the employees couldn't have been nicer or more accommodating. Thank you.
Customer Service - 5.0/5.0 -
So professional and patient with all my questions, too. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I truly appreciate the great customer service from Gabriella and the staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gabriella was very kind, thorough and gave wonderful customer service.