Crash Champions #0130 East Dundee
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
may be
Repair Quality - 3.5/5.0 -
my tail door is not locking smoothly, where as, it used to lock smoothly after accident, before repair
Customer Service - 4.0/5.0 -
Good, but there sre still fit and function issues
Returned Clean
My Experience - 5.0/5.0 -
Not really any thoughts just comments because you guys handled everything very professional from the quote to the pick up fast response time on questions and concerns and will definitely recommend to friends great job guys thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work great experience great communication will definitely recommend
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Comms could have been better on timing of repairs being done.
Customer Service - 3.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Hay imperfectos en las reparaciones y terminaciones de la pintura.
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Very good experience with crash champions. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Zion did a great job answering my questions and communicating what to expect. His team finished on time and under budget. It was a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
Take to long to fix it and the and I have to came back to fix properly
Customer Service - 3.5/5.0 -
That lady to work in front desk she not explain anything
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Yes I would recommend Jordan and the East Dundee, IL Crash Champions team to a family, friend, and colleague.
Repair Quality - 4.5/5.0 -
While there were some initial rough spots in my SUV’s repair process, I appreciate Jordan and the East Dundee IL Crash Champions team for their willingness to go the extra mile with their customer service.
Customer Service - 4.5/5.0 -
Overall I’m very satisfied with the customer service I received from Crash Champions.
Returned Clean
My Experience - 5.0/5.0 -
Zion is extremely nice and super understanding.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The part that got fixed when slapped on is a little popped out. It’s not super noticeable but it is there and pops out by like half a inch
Customer Service - 5.0/5.0 -
Everyone is incredibly nice there!
My Experience - 5.0/5.0 -
Jordan and his team and Laura were extremely efficient, polite, and thorough. They didn’t waste my time and they got me the best possible deal for my situation. My car was done very quickly and they did not leave me waiting around. Crash Champions have come through for me yet again they are my Champions.
My Experience - 5.0/5.0 -
Thank goodness for you for treating me so nicely kept me updated on everything