Crash Champions #0130 East Dundee
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Yes I would recommend Jordan and the East Dundee, IL Crash Champions team to a family, friend, and colleague.
Repair Quality - 4.5/5.0 -
While there were some initial rough spots in my SUV’s repair process, I appreciate Jordan and the East Dundee IL Crash Champions team for their willingness to go the extra mile with their customer service.
Customer Service - 4.5/5.0 -
Overall I’m very satisfied with the customer service I received from Crash Champions.
Returned Clean
My Experience - 5.0/5.0 -
Zion is extremely nice and super understanding.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The part that got fixed when slapped on is a little popped out. It’s not super noticeable but it is there and pops out by like half a inch
Customer Service - 5.0/5.0 -
Everyone is incredibly nice there!
My Experience - 5.0/5.0 -
Jordan and his team and Laura were extremely efficient, polite, and thorough. They didn’t waste my time and they got me the best possible deal for my situation. My car was done very quickly and they did not leave me waiting around. Crash Champions have come through for me yet again they are my Champions.
My Experience - 5.0/5.0 -
Thank goodness for you for treating me so nicely kept me updated on everything
My Experience - 5.0/5.0 -
I’m very impressed with the quality of work and professionalism. They inform me every day about the status of my car. Tomasa 洪里沓
Likely to Recommend - 5.0/5.0 -
I used to work as a Production planning inventory control in Asia , and so used in production planning. Zion is excellent in every aspect.keep him.
Repair Quality - 5.0/5.0 -
Zion is the best and Cynthia. Thank you for the whole team of Crash Champion of east Dundee. You guys rock !
Customer Service - 5.0/5.0 -
Zion is definitely on top of it . Very patient with all my question.
My Experience - 5.0/5.0 -
Hey Zion, Thank you so much for your excellent customer service! I appreciate you communicating with me throughout the process. This made it easier to schedule, knowing when to drop off and pick up my truck. Thanks again when I got my truck back I couldn’t even tell that there had been any damage there. Fast and efficient. Matching the paint as well. I can’t even tell where the old paint ends in the new paint begins. Very nice!
Likely to Recommend - 5.0/5.0 -
I would recommend Crash Champions to everyone.
Repair Quality - 5.0/5.0 -
Friendly fast and thorough.
Customer Service - 5.0/5.0 -
The customer service is excellent! They seek to accommodate, however they can.
Returned Clean
My Experience - 5.0/5.0 -
It was a pleasure working with you to repair my car. The work was excellent, the price was fair, and you completed the job quickly. I will recommend your shop to others. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car finished by the estimated day, updates throughout repair process kept me in the loop, and my car looks better than before it needed repair!
Customer Service - 5.0/5.0 -
Good communication and work was done on time
My Experience - 5.0/5.0 -
Yo estoy muy satisfecha por el servicio mi carro me encanta gracias por su ayuda yo estaba muy triste porque la aseguranza lo dio por perdido pero gracias a ustedes ya lo tengo conmigo les estoy muy agradecida
My Experience - 0.0/5.0 -
Incomplete work. When I picked up my car, it had loose parts, missing screws—a disaster. I would never recommend them. I need to claim under warranty, but not at the same location; I need to go somewhere else. Bad experience, a waste of time.
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wonderful people, great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Muy profesionales, responsables con los tiempos que acuerdan, muy satisfecho con el servicio.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Zion and his team were extremely thorough from start to finish with working with my insurance company to sourcing the parts for this specialty vehicle, they were fantastic.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Adjuster rude no answer when called
Customer Service - 1.0/5.0 -
I felt no one knew what they were doing,when damage on right side of car because previous repairs were done on left side they didn't not fix the car the car was drivable out of the street when it. They had the car for 2 months.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job done in a timely manner. Very polite and helpful personnel.