Crash Champions #0130 East Dundee
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Job done in a timely manner. Very polite and helpful personnel.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The work was excellent however, there were white powdery handprints inside the door jams. Both autos had alot of interior dust as if the windows were left open while other autos were being sanded. Also, the "carwise.com" website was not updated requiring I having to call the bodyshop for updates. All told, both vehicles look great and the staff was very friendly.
Customer Service - 4.0/5.0 -
See previous comment
My Experience - 5.0/5.0 -
This is Christie: the entire process was fast and easy. Everyone was kind and helpful. I will recommend to my friends and family
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
Everything was good but my car was delayed 2 times, also I didn’t get any phone call or text about it. I had to call and find out and at the last minute extend my rental car twice. Otherwise car looks good and I thank you all for everything.
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This Crash Champion repair facility is my husband and I's favorite.. They always make sure that we are taken care at their utmost best.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You were all so friendly and I appreciated all the updates on when my car would be repaired. I was even offered a ride to and from work which was way above and beyond. Thank you so much. 100 percent satisfied. Highly recommend you to everyone I know.
Likely to Recommend - 5.0/5.0 -
I would highly recommend Crash Champions to everyone who requires any work done on their vehicles.
Repair Quality - 5.0/5.0 -
Everyone was extremely friendly, took the time to walk through what to expect and kept me updated. Even offered me a ride to work which is going above and beyond. My car looks brand new. Fantastic work. Thank you for everything.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Front end staff to back end staff are very personable and friendly. Professional as well. Great Experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
My bed of my truck makes too many noises that it never did before I brought it there. Parts of the bed are not fastened where they should be.
Repair Quality - 1.5/5.0 -
Paint looks good but that's about it. The decals that were on the truck are not on the truck now. The bed sounds like it's going to fall off when I drive over any bump in the road.
Customer Service - 1.5/5.0 -
My truck was in the shop for 52 days and the first person i was dealing with never called me once and kept lying to me when I got ahold of him. He did nothing for over 2 weeks then was moved out of the shop.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and easy
Customer Service - 5.0/5.0 -
Professional and nice
My Experience - 5.0/5.0 -
Very good service and good treatment. They are very kind
Likely to Recommend - 5.0/5.0 -
Good shop
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Good communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Communication was fairly clear
My Experience - 5.0/5.0 -
Front desk customer service representative was wonderful and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great People to Deal with Great Job Have been there several times,Great overall all service also got my vehicle back at sooner than expected! Thanks