Crash Champions #0135 Duluth
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The only thing was it was much longer than I expected for it to be repaired. Work was fantastic. Friendly and kind people.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
It took much longer than I was originally told. Also there is one little one little place that has a mark.
My Experience - 0.0/5.0 -
Took 5 weeks instead of promised 2-3 weeks. Repeated delays
Likely to Recommend - 0.5/5.0 -
Repeated delays
Repair Quality - 0.5/5.0 -
Repeated delays and had to pay rental car out of pocket as rental coverage expired after 3.5 weeks. Overall a bad experience
Customer Service - 1.5/5.0 -
Repeated inaccurate date of completion
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Terrific experience start to finish
Customer Service - 5.0/5.0 -
Excellent customer service. Kept me informed every step of the way.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was handled with a lot of care and the repairs seem to be holding up very well. Andrea, the manager was absolutely wonderful as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job repairing my car and the service was excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great place, great ppl. Quick turnaround. Thank you guys&gals
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair process was professionally handled.
Likely to Recommend - 5.0/5.0 -
I will recommend the company anytime.
Repair Quality - 5.0/5.0 -
The repair process was handle in a professional manner.
Customer Service - 5.0/5.0 -
Great repair process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Trusted place. Encountered some delays but was not at their faults. Highly recommended.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
From the beginning we had miscommunication problem and staff just wanted to ignore and pass problem to someone else or just not deal with it. Also i was lied to and different people told me different story of the updates. Overall I had a really bad experience and one of the staff wanted to put the blame on me for their mistakes. Their bog boss was very reasonable and quickly directed staff to do the right thing but staff continued handling everything wrong again.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Multiple times I called and they said they would call back and they never did
Likely to Recommend - 5.0/5.0 -
When necessary
Repair Quality - 5.0/5.0 -
Angelo - polite, prompt, well done proficient work ethics Kudos to Angelo🙏
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looked good as new. Thank you
Customer Service - 5.0/5.0 -
Thank you for the excellent service, both with the car and being accommodating when scheduling our appointment. I really appreciated the courteous and open communication as well.
Returned Clean
My Experience - 5.0/5.0 -
Crash Champions was great they performed the repairs as stated and my vehicle is looking better than ever!!! Would highly recommend for any body repair!!!
Likely to Recommend - 5.0/5.0 -
I would highly recommend they had my vehicle looking better than ever!!
Repair Quality - 5.0/5.0 -
Service was great and my vehicle is looking brand new!!! Huge thanks to all the team at crash champions for great service and a job well done!!
Customer Service - 5.0/5.0 -
Great customer service!!! Would highly recommend!!!
My Experience - 5.0/5.0 -
Just thank you for your great job
My Experience - 5.0/5.0 -
Everything looks great no issues, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes I would
Repair Quality - 5.0/5.0 -
Well done good job.
Customer Service - 5.0/5.0 -
Very good.