Crash Champions #0138 Mandarin
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Great job very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did what they said they would do at a reasonable cost and time. Very satisfied with them.
Customer Service - 5.0/5.0 -
Daniel kept me up to date with the repair schedule.
Returned Clean
My Experience - 5.0/5.0 -
The damage was expertly fixed and the car looks brand new. My only complaint is that I wish it wouldn’t taken as long. Daniel was very pleasant and knowledgeable.
My Experience - 5.0/5.0 -
Thank you for being efficient!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Madison was so helpful!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend this shop to everyone who would like great service.
Repair Quality - 5.0/5.0 -
I have never been treated as well as I have been by your Mandarin location. I cannot say enough good things about Madison. She blew my socks off with her professional & kind manner. I wish there were hundreds of Madisons out there. Also, your reception people are extremely helpful. It made a car accident WAY less painful. You have good people there. 🥇
Customer Service - 5.0/5.0 -
The customer service was exemplary! Madison was the very best. Her professionalism & kindness was the best I have experienced in a very long time. The reception people were so great. They helped every step of the way. It eased the pain of having an accident.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
People were great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent experience
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
A smell was left in the car that I am trying to get rid off and can’t
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
The paint job finish is poor, some dripping marks in visible areas, the front windshield have spray residue, some trimming missing, plus almost 3 weeks for a fender bende.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The paint job finish is poor, some dripping marks in visible areas, the front windshield have spray residue, some trimming missing, plus almost 3 weeks for a fender bende.
Customer Service - 0.5/5.0 -
The paint job finish is poor, some dripping marks in visible areas, the front windshield have spray residue, some trimming missing, plus almost 3 weeks for a fender bende.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and easy work with
Customer Service - 5.0/5.0 -
Professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would highly recommend Crash Champions to others
Repair Quality - 5.0/5.0 -
Very satisfied with Crash Champions. They were professional, friendly and informative throughout the process. Updates were provided regularly as our vehicle was being repaired. Crash Champions quickly addressed any concerns that arose to resolution. Would recommend Crash Champions to others.
Customer Service - 5.0/5.0 -
Service was great phones were always answered promptly with friendly employees willing to answer questions and help.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You all were fantastic! You communicated things so well and in a timely manner. You got the job done in just a few days! Wow! Then, when I went to pick it up, you had washed and vacuumed my car! What a lovely, appreciated surprise! I'm definetly telling people to go here, if need be.
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
I was told I would get updates throughout the process and I received zero updates the entire repair process from the service advisor. The only time I got an update the entire week and a half was when I called and when the my car was ready for pick up.