Crash Champions #0147 Puritas

4.7 (3,051reviews)
95%
15703 Puritas Avenue,  Cleveland,  OH  44135

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,051)

My Experience

The crew at Crash Champions did an amazing job. Communication was great Chuck kept me informed and was very helpful. I will definitely be back for any future repairs

Likely to Recommend

Repair Quality

This place has outstanding service will definitely be back for my future needs. They did a great job on my dodge challenger. It was great working with Chuck and the entire staff.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Wonderful service.

My Experience

My son and we're made to feel stupid by Chuck when we came in for estimate. Our situation was unusual, the car was hit parked on a street. We were not there, the person who hit called police and then the police called tow truck because it was hit hard enough it was pushed and was now blocking a drive way. Again we were not there and when we called police he mention they put bumper back on and it was towed. Chuck didn't see much damage and he was just like I am "confused". There was some paint chipping and he said I will replace the bumper. I could only explain to him what we were told, I guess that was enough for him. I was just worried if it was pushed that far maybe there could under car damage, I was told no. I just feel like he was not nice then tries to be nice, poor customer service in my opinion. Rebecca

My Experience

Likely to Recommend

Repair Quality

Thank you for everything

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent work and great staff. It was a pleasure dealing with your company.

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Customer Service

My Experience

No waiting for someone to help you. Like getting updated from a real person

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Customer Service

Returned Clean

My Experience

Thank you for doing a great job!

Likely to Recommend

Repair Quality

Great employees great service

Customer Service

My Experience

Crash Champions made what is usually a stressful experience much easier than I expected. Chuck was the person I worked with most closely throughout the entire process, and he was outstanding. He was pleasant, proactive, and communicative every step of the way. What I appreciated most was that he never overpromised—he set clear expectations and took the time to walk me through the process from start to finish. The ladies in the office were also incredibly friendly and welcoming. The facility was very clean, including the waiting area and restrooms, which says a lot about the pride they take in their business. They even offered a great variety of coffee, which was a nice touch during morning visits. While getting body work done is never something anyone looks forward to, the entire team—led by Chuck—made it as enjoyable and stress-free as possible. I would absolutely use Crash Champions again and will gladly recommend them to others if they ever find themselves needing collision repair services.

Likely to Recommend

I'll go back if ever needed too

Repair Quality

Crash Champions made what is usually a stressful experience much easier than I expected. Chuck was the person I worked with most closely throughout the entire process, and he was outstanding. He was pleasant, proactive, and communicative every step of the way. What I appreciated most was that he never overpromised—he set clear expectations and took the time to walk me through the process from start to finish. The ladies in the office were also incredibly friendly and welcoming. The facility was very clean, including the waiting area and restrooms, which says a lot about the pride they take in their business. They even offered a great variety of coffee, which was a nice touch during morning visits. While getting body work done is never something anyone looks forward to, the entire team—led by Chuck—made it as enjoyable and stress-free as possible. I would absolutely use Crash Champions again and will gladly recommend them to others if they ever find themselves needing collision repair services.

Customer Service

Crash Champions made what is usually a stressful experience much easier than I expected. Chuck was the person I worked with most closely throughout the entire process, and he was outstanding. He was pleasant, proactive, and communicative every step of the way. What I appreciated most was that he never overpromised—he set clear expectations and took the time to walk me through the process from start to finish. The ladies in the office were also incredibly friendly and welcoming. The facility was very clean, including the waiting area and restrooms, which says a lot about the pride they take in their business. They even offered a great variety of coffee, which was a nice touch during morning visits. While getting body work done is never something anyone looks forward to, the entire team—led by Chuck—made it as enjoyable and stress-free as possible. I would absolutely use Crash Champions again and will gladly recommend them to others if they ever find themselves needing collision repair services.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service. Barb kept me informed about the repair either by phone or text. Highly recommend this crash champions location.

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Returned Clean

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Returned Clean

My Experience

My truck looks great crash champions did awesome job

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Repair Quality

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Repair Quality

Barb is AMAZING!! So so helpful and great at updating me

Customer Service

Returned Clean

My Experience

Barb Sikora is amazing! She and the rest of the team at the Puritas location did everything they could to ensure we were happy. We will definitely recommend them to friends, family & colleagues 😁

Likely to Recommend

Repair Quality

Customer Service

Barb Sikora and the whole team at the Puritas location are wonderful! They were able to get me in a week early and went above and beyond to ensure we were happy. We will definitely recommend them to everyone!

Likely to Recommend

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Customer Service

Returned Clean