Crash Champions #0153 Gaithersburg
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0 -
good
Repair Quality - 4.0/5.0 -
great service
Customer Service - 4.0/5.0 -
good
My Experience - 5.0/5.0 -
Excellent service from start to finish. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service from start to finish. Communication was excellent, the work was complete ahead of schedule. I highly recommend Crash Champions.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service and repair done perfectly. Thank you
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The staff at Crash Champions are the epitome of professionalism. From the moment I dropped my car off, during my communication with them and when I picked my car up, they were all very courteous and polite.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
quality of repair itself was good, but they installed defective light and did not check lights on the part they were fixing before giving it to me.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very happy with Fath's work and everyone else's at crash champions. The paint job is amazing.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great. I really appreciated receiving updates via text.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Not only made me satisfied but they extended anything to make me comfortable with the repair. Very professional!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You do everything it excellent job. Thank you so much. Am appreciate that
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You do excellent job
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
Surprised I haven't heard from them regarding the replacement part on order.
Repair Quality - 3.5/5.0 -
The wrong color trim was installed and had to be ordered now and a trip made back to crash champions. Also the new bumper has scuffs in it before even being delivered.
Customer Service - 4.0/5.0 -
They are supposedly ordering the part but the scuffs will stay in the new bumper
Returned Clean
My Experience - 5.0/5.0 -
Front desk staff was friendly and professional. Nathan went above and beyond in explaining things to me, keeping me updated, and having such an exceptional customer-centered attitude. The car looks great, and the work was completed timely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were timely and complete. All staff were friendly and professional. Nathan provided exceptional customer service and work, going above and beyond to explain the conditions and needed repairs, keep me updated, answer my questions, and genuinely make me feel like a valued customer. I also appreciated the regular automated text updates and how the office team took care of arranging my connection with Enterprise car rental.
Customer Service - 5.0/5.0 -
Repairs were timely and complete. All staff were friendly and professional. Nathan provided exceptional customer service and work, going above and beyond to explain the conditions and needed repairs, keep me updated, answer my questions, and genuinely make me feel like a valued customer. I also appreciated the regular automated text updates and how the office team took care of arranging my connection with Enterprise car rental.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional job done. Good customer service. Thumbs up