Crash Champions #0175 South Pasadena

4.9 (4,086reviews)
98%
1300 Fair Oaks Ave.,  South Pasadena,  CA  91030

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (4,086)

My Experience

The service I received was exceptional, timely and highly professional. My car looks brand new! I appreciate Crash Champions and would definitely recommend to my family and friends.

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Repair Quality

My car is like it’s brand new! I will always choose/recommend Crash Champions, South Pasadena. The overall experience has been professional, courteous and timely.

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Already recommended to friends and family

Repair Quality

Took care of my car quickly. It was seamless!

Customer Service

My Experience

That it was done fast and a lot sooner than the estimated/expected pick up date

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My Experience

Jesse did an excellent job keeping me updated on my car repair.

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My Experience

Efficient, Friendly, Clear Communication

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Returned Clean

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I will definitely recommend them to people

Repair Quality

I was smelling something bad after the repair so I went to the muffler shop and they said the oil had to burn off. I found the muffler shop to be very nice. I feel confident in the work done. Crash Champion staff were very nice at this South Pasadena location. I called another location and wasn't confident in their answers but the South Pasadena location staff were the most helpful and professional and caring. Every staff member was excellent

Customer Service

Excellent caring professional service

Returned Clean

My Experience

Alain and his team are exceptional at customer service, communication, and timeliness. I couldn’t be happier with their professionalism and the excellent work they did on my repair and in such a timely manner.

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Repair Quality

Very professional and great customer service.

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My Experience

Thank you

My Experience

Excellent service from beginning to end! Starting with reception who arranged for rental, initial estimate by Jesse and follow up and coordination by David. I was informed every step of the process and my car was even ready early!

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Repair Quality

Crash Champions had excellent customer service and excellent repair job, from beginning to end. Receptionist ordered my rental car, Jesse took in the car and explained the repair, and David kept me abreast with updates, and was even able to finish the repair ahead of schedule!

Customer Service

My Experience

Jesse at crash was excellent with his explanation, follow up and research with my insurance. The work was also excellent!! They even cleaned my car outside and in!!! Thank you!

My Experience

From the moment of impact I was stressed out over the process ahead. After the other party admitted responsibility it moved forward with choosing a body shop. We chose Crash Champions after reading reviews and were on our list of approved shops. Shirley and David couldn't have been better at handling my repairs. Finding this level of professionalism today is hard to find. Great work and communication couldn't have been better.

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Repair Quality

No one ever wants to deal with a vehicle being hit and requiring repairs, but I'm glad I chose Crash Champions. David and Shirley for the repairs handled it all, even having Uber pick me up after dropping off our car to get a rental car and then picking it up when the repairs were done. The quality of their work exceeded my expectations.

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Good communication

Returned Clean

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Delivered ahead of schedule; attentive customer service; clean work

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Professional and courteous

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