Crash Champions #0176 Pasadena
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Matt and Jeanette were fantastic. The car looks like brand new and they finished very quickly. I received timely updates by text so I always knew the status. Professional, efficient & amicable. If I ever need repairs again I or if I know of anyone who does, Crash Champions Pasadena is the only choice!
Likely to Recommend - 5.0/5.0 -
I highly recommend them. Especially the Pasadena office.
Repair Quality - 5.0/5.0 -
Matt and Jeannette went above and beyond in providing excellent service. The repairs were finished with perfection and very quickly. They were so professional, knowledgeable and just genuine good people that I asked for a qoute for some non insurance related work. As expected, the price was very reasonable so I had it done. The car looked brand new when I picked it up. In addition, Crash Champions kept me up to date on progress every step of the way. I highly recommend them. Especially the Pasadena offce.
Customer Service - 5.0/5.0 -
My appointment time was kept with no delays. Matt and Jeannette were professional and amicable. The process was explained thoroughly.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Thank you Tony!
Repair Quality - 5.0/5.0 -
Did not drive it much, but all seems very good, looking good and great service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Professional shop, friendly staff and the work is second to none.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always kept me up to date on the progress of the car. Everyone was professional, friendly and courteous.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Done way before I expected it to be and the car looks better than when I dropped it off!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looked better than it did when I dropped it off - almost like new! Couldn't believe how fast it was completed.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will always recommend
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0 -
Very professional
My Experience - 5.0/5.0 -
They were pleasant to be serviced by, very professional and fast work, got my car fixed immediately, would definitely recommend to anyone that needs auto repairs, I’m very happy with my experience with your team, thank you for fixing my car it looks great again 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did an amazing job thank you
Customer Service - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0 -
Por su puesto.
Repair Quality - 5.0/5.0 -
Sus trabajadores excelente servicio . Muchísimas Gracias.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional work and timely communication… Thank you
Customer Service - 5.0/5.0 -
Again very professional
My Experience - 5.0/5.0 -
Everyone that I interacted with was outstanding!! Janelle-Receptionist/Front Desk and Adriana Perez-Service Advisor were professional, thorough, and made sure that I was completely satisfied with the work that was completed. Thanks very much!!!
Likely to Recommend - 5.0/5.0 -
Based on my experience, I'll always recommend Crash Champions!
Repair Quality - 5.0/5.0 -
Fantastic, professional, and friendly personnel!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
0 but it isn’t an option
Repair Quality - 0.5/5.0 -
Bad, bad bad and that’s because they used a broken piece on my truck, stained my passenger seat with paint, items were not leveled, and poorly installed tail lights
Customer Service - 4.0/5.0 -
We’re respectful but reparations were awful.
My Experience - 5.0/5.0 -
Job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job well sone !
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kind and caring, communication and empathy makes an other wise traumatic event comfortably survivable..
Likely to Recommend - 5.0/5.0 -
Unquestionably!
Repair Quality - 5.0/5.0 -
Kind, caring and efficient.
Customer Service - 5.0/5.0 -
Great communications and every single person went out of their way to make sure I was taken care of!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great and I was impressed with how nice I was treated.
Customer Service - 5.0/5.0 -
They went above and beyond in customer service, even waiting for me on a Friday when I was walking to the shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very happy with the repairs to my car. The service was timely, and everyone was very friendly.